En résumé

Key competencies
- Business and Project management
- Business process development & modeling
- Team leadership
- Experience in architecture engineering

Key skills ;
- Effectiveness and priority management
- Objective monitoring oriented
- Strong leadership, communication and creativity skills
- Integrity and excellent relationship
- Customer relationship management skills
- Autonomy and self-organization

Mes compétences :
Project Management
Team Management
Management Information System
Business management
priority management
logistic management
implementation of operating procedures and policie
financial management
daily management
business process development
analytical monitoring
analysis of requirements and risks
Visual Basic
Resources management
Quality Control
QoS (Quality of Service)
People CMM
Microsoft Project
Microsoft Excel
Microsoft Access
Merise Methodology
Management Control
Global project coordination
Document management
Customer Relationship Management
Creativity skills
Business Intelligence
Business Development
Analytical skills
Gestion de projet


  • Sofrecom,Orange FT Group - Business Manager & Project Manager - Network & Services department

    2010 - maintenant Project Manager Benchmark Quality of Service for Africa, Middle East & Asia Campaigns for Orange :
    - Manage the measurement campaigns of QoS Benchmark for Voice and Data 2G/3G in 19 countries.
    - Regular follow-up of the project, garant of the work progress and the deadlines respect, restitution of the project results :
    * Organization, follow-up and back office support to the measurements
    * Management of the project team (9 consultants)
    * Data post-processing control and results delivery
    * Customer relationship (Orange affiliates in Africa, Middle-East & Asia)

    Participation to the design of an independent Business Unit (Network & Services) :
    - Definition of the departments’ objectives (Functional scope and capitalization) ;
    - Establishment of KPI’s – Dashboards and monthly reportings ;
    - Development of business processes & Management policies ;
    - Budgetary aspects (Billing process & Management Control) ;
    - Team Management (within the business unit) ;
    - Business development (intra group or local business, customer relationship, etc) ;

    Management of the departments’ activities :
    - Management of the activities delocalized in Morocco ;
    - Humain resources management ;
    - Project management : tasks planification, commitments tracking & monitoring (costs, objectives, deadlines) ;
    - Identification of local business opportunities, technical analysis of bids proposals ;
    - Business review, internal communication ;
    - Budget and analytical monitoring ;
    - Control, analysis and validation of monthly activities reports & global Dashboards ;
  • Sofrecom,Orange FT Group - Business Manager – Network & Services - Mobility

    Vincennes 2008 - 2009 Business Manager – Network & Services - Mobility
    Sofrecom,Orange FT Group
    July 2008 – December 2009 (1 year 6 months)Morocco
    IT Project manager :
    Development of an HR application for Management of Competencies & Skills, Career path, Internal Mobility & Recruitment, Trainning, and CV-Bank, with respect to People CMM Standard :
    - Monitoring & planification;
    - Staff management ;
    - Study and analysis of requirements and risks ;
    - Respect of People CMM quality standard in terms of processes & CMMI level 2 for deliverables ;
    - Software configuration management ;
    - Document management (DMS tool : Alfresco) ;
    - Application of CMMI Level 2 programing processes ;

    Project manager support - QoS AMEA Benchmark campaigns for Orange:
    - Support the operations director in the management of the project, preparation, planning and organization of measurements, post-processing and results analysis ;
    - Technical trainings in radio engineering - Actix ;
    - Assistance and support to the delocalization of the QoS AMEA Project in Morocco ;

    Support to Network & Services department management in Morocco :
    - Local support to the department’s chief officer (Sofrecom France) in managing the new telecom entity in Morocco ;
    - Sofrecom coordinator between Morocco & France ;
    - Support management of different business activities ;
    - Process establishment & workflow.


  • ENSIAS (Ecole Nationale Supérieure D Informatique Et D Analyse Des Systèmes) (Rabat)

    Rabat 2007 - 2009 Master
  • IIHEM (International Institute For Higher Education In Morocco) (Rabat)

    Rabat 2002 - 2006 Bachelors Degree - Concentration in Management Information System