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Abderrahmane GRAINAT

Boulogne Billancourt

En résumé

I am very hard working, reliable person with excellent communication skills. I am very polite and trustworthy person with great responsibility, always ready to learn and not afraid of a new challenge. I am also very punctual, organized and determined to improve myself everyday. I am always considered to be so dynamic and clever that I can pick up things very quickly, I love helping people and I believe that serving is one of the greatest ways to show your help. I am so sociable and can connect with people so easily
As well as working alone, I can handle the pressure and get used to new stuff incredibly fast and I am not so demanding. A part of that I am very practical.

Mes compétences :
Microsoft Excel
Microsoft Word 2010
relation clientèle

Entreprises

  • Huawei - Account Manager

    Boulogne Billancourt 2015 - maintenant Responsibilities:
    * Business development affaires management for Enterprise market Algerie Telecom *AT*
    1. Maintaining,Prospecting and developing client Relationships
    2. Consulting with clients on business issues and research design and solution.
    3. Developing innovative proposals and delivering strategic sales presentations,(workshops)
    4. Act as the key interface between the customer and all relevant divisions

  • New Consept - Key Account Representative

    2014 - 2015 • Im responsible for managing key accounts, maintaining a long term relationship with accounts and maximising sales opportunities within them.

    • Focusing on growing and developing existing clients, together with generating new business
    • I act as the key interface between the customer and all relevant divisions
    • I'm the persson who communicates with clients. As a result, it is important for me to deliver a positive customer service experience. This is accomplished by listening to each client in order to gain an understanding of their individualized needs, in order to direct them to the appropriate product or service. It is important for me to manage the expectations of all my clients; when disruptions occur during the service delivery process, it is imperative that I work to resolve situations quickly, as my goal is to win their repeat business.

  • Star Brands SPA - Pre-Sales Senior

    2012 - 2013 - Take order from all Clients from my area
    - listening to customer requirements and presenting appropriately to make a sale
    - making accurate, rapid cost calculations and providing customers with quotations
    - solve customer's problems and answer their objections
    - acting as a contact between a company and its customers

  • Star Brands SPA - Commercial Sales Representative

    2011 - 2012 - Relationship building;
    - researching the market and related products;
    - listening to customer requirements and presenting appropriately to make a sale;
    - maintaining and developing relationships with existing customers in person
    - acting as a contact between a company and its customers
    - negotiating on price, costs, delivery and specifications with buyers
    - challenging any objections with a view to getting the customer to buy;
    - advising on forthcoming product developments and discussing special promotions;
    - gaining a clear understanding of customers' businesses and requirements;
    - attending team meeting and sharing best practice with colleagues.

  • SARL Draco - Responsible For Customer Relations

    2011 - 2011 - Resolve complaints and order issues.
    - Answering queries from customers.and try to do what they need
    - researching the market and related products
    - presenting the product in a structured professional way face to face.
    - listening to customer requirements and presenting appropriately to make a sale
    - maintaining and developing relationships with existing customers in person and via telephone calls

Formations

Pas de formation renseignée

Réseau

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