Abdou BENTCHIKOU

En résumé

Entreprises

• Bell Canada - Mid-Senior Robotic Process Automation Consultant

  Montreal 2018 - maintenant • Creating Bots, MetaBot using Automation Anywhere to empower Digital workforce platform
  • Manipulating commands library to record and run various automation Task
  • Mapping Business Analyst’s Workflow and Use Case into automated business processes Scripts in accordance to enterprise leading best practices
  • Managing project backlog, sprint activities & releases with Jira. Sharing documentation project with Confluence
  • Certified Automation Anywhere ADVANCED RPA PROFESSIONAL.
  

• Firstelectronics GmbH, Frankfurt - Associate Information Systems Officer

  2017 - 2017

• LafargeHolcim - BI Analyst

  Rapperswil-Jona 2016 - 2017 -Extract meaningful data related to construction materials business with JD Edwards EnterpriseOne.
  -Interface with business users (Finance & operations) to develop and provide entreprise-scale reports.
  -Act as liaison between IT and the business, Translate business requirements into functional specifications.
  -Perform ad hoc detailed analyses.
  -Create BI documentation templates with Cognos.
  -Collaborate with the business systems (ERP) including back office systems teams.

• Freelance, Ottawa - ASP.NET Developer

  2013 - 2016 * Implemented eCommerce websites utilizing Visual Studio , C# coding, formatting with CSS, AJAX and binding to SQL Server .
  * Configured and deployed ASP.NET applications in production environment. ;
  * Added the WCF services to the hosting website.

• Rogers Communications - OSS System Analyst

  Toronto 2013 - 2013 * Managed wireline and wireless network elements using an NMS (IBM Tivoli's Netcool Omnibus) based on SNMP Protocol. ;
  * Integrated and optimized vendor MIBs (Management Information Base) in Netcool. ;
  * Collaborated with project managers to guarantee development, delivery and deployment of assigned projects, including occasional 2nd level of support.

• Teleperformance France - Bilingual Sales Representative

  Asnières sur Seine 2010 - 2012 * Taking inbound calls from businesses and handling their issues and questions ;
  * Selling unlimited and local Rogers calling plans and reviewing clients' billing. ;
  * Other administrative duties

• Peak Partners SA - Information Systems Officer

  2009 - 2009 * Was mandated to develop an in-house financial application which allowed the monitoring of retrocessions as well as tracking clients' holdings utilizing a relational database system.(Oracle/SQL)

• Algérie Télécom - Business Analyst

  Alger 2005 - 2008 * As tarification supervisor, guided and undertook the improvement of the existing billing/pre-paid features. Work consisted of investigating current practices and finding out ways to render them more efficient according to Algeria telecom specifications. Was also involved in supervising the marketing team. (AIX 5.3, Oracle 9I Financial, PL/SQL, SOFRECOM's GAIA 5.4 Advanced)

• International Atomic Energy Agency - IAEA - Consultant

  2003 - 2004 The Implementation Monitoring System was designed to assist programme managers in the recording and monitoring of the implementation of programs on a real time-basis in an effective and efficient manner. The system helped programme managers monitor delivery of outputs and respond to changing circumstances that required the addition, postponement or cancellation of activities and their related outputs which produced status reports to the Secretariat and MemberStates.
  
  In preparing The Monitoring System, presented the objectives, business benefits, system`s requirements and the eventual interfaces with other Agency database systems; also acquired good knowledge of the biennium Programme and Budget report. (SQL Server2000)

• Nortel - Developer

  Toronto 2001 - 2003 Software
  * Designed Library managing articles with Java (using swing, abstract windows tools) ;
  * Implemented Banking Counter client/server (Java, JSP)
  
  Hardware
  
  * Acquired practical knowledge of digital design for FPGA and ASICs chips using Xilinx's ISE 6.1 and simulated with ModelSim.
  * Conceived memory 256*256 bits using Nortel 0.35 CMOS technologies ( Cadence tools, layout, design rule check, lvs )
  * Designed Microprocessor composed of (Control Unit, Memory) specified by instruction set.
  * Compiled and analyzed Analog Integrated Circuit: op-Amps using Cadence tools
  * Designed Calculator Circuit with Register-Transfer Level (FSM + Datapath) using VHDL

• University Of UQAM - Teaching Assistantship

  1999 - 1999 Created /displayed objects in 2D and applied transformations to them (Using C++)
  Designed Scrabble games with C++ involving 20 Domain classes

• University Of UQAM;Montreal - WebPages Designer

  1997 - 1997 Conceived and developed Web pages using ( Html, JavaScript, Applet Java)
  

Formations

• University Of Quebec At Montreal, Canada

  Montréal 1998 - 2001 Bachelor Engineer in Computer Science

• University Of Geneva, Switzerland (Genève)

  Genève 1993 - 1996 Minor in: Computer Science