Abed BOUGUETTAIA

En résumé

Entreprises

• Alema Conseil - EXPERT SAP NETWEAVER

  PARIS 2012 - maintenant

• HCA-International - HCA-International- Outsourcing IT company, Paris

  2007 - 2012 Responsible of the internal infrastructure for research and development Platform, training Platform and demo platform.
  
  
  -Manage budget and supplier contract
  -Managing internal infrastructure (System and network)
  -Designing and Setting up Virtual Architecture System and network on VMWARE ESX
  Migrating landscape from dedicated Windows Hardware to virtual landscape VMWARE ESX on Linux Suse
  SAP server ECC6, Portal 7.0, Solution Manager, content server
  Black Berry Enterprise Server
  -Configuring virtual Network on ESX (LAN, WAN, VSwitch, Firewal)
  -Support R&D development team
  
  External SAP consultant working on costumer (industry ,media…) site for Alcatel, Adisseo , Canalplus, Manchette publicite…
  
  -Writing pre-sales technical proposition
  -SAP Product implementation
  Managing relation between customer and product seller
  Participate and lead implementing technical review
  -Sizing, installing and managing SAP server
  Provide choice for needed Hardware
  -Provide 2nd and 3rd level support
  Support offshore support Team in India (Alcatel)
  Support HR project Team in Canada (Alcatel)
  Responsible for closing ticket and solving troubleshoot on our specific area respecting SLA
  -Gave in-house Training for customer internal administrator and engineers
  -Develops and implements new or revised operating standards and procedures (After upgrade, implementation or IT audit)
  -Audit and Troubleshoot resolution

• CGI Business Consulting - IT Expert

  2006 - 2007 Members of the expert team system, we are in charge of new tools implementation new tools and project achievement within the IT department. As well as the resolution of high level and complex incident for Landscape of more than 100 servers and 4000 users.
  Document systems architecture including detailed installation instructions and managing procedures
  Architect, install and implement new product.
  
  -Management Migration from windows 2000 domain to windows 2003 in charge of machine client part.
  Set-up and installing Test platform domain
  Réalisation of client migration test
  Writing migration procedures
  Produced a study used to communicate the process to end-users and management (impact and improvement).
  Technical lead and support the executive team for client migration
  -Management of mailbox Migration from Exchange 2000 to 2003
  -Designing resource and sharing access policy
  -Implementation of new production platform
  Server MS SQL Server 2005 cluster Installation and configuration
  IISS servers Installation and Management
  Elaboration of transport and delivery process (rules and method)
  ETL Synopsys Installation, management and monitoring
  -Project Management for Foederis implementation (HR software for training plan)
  Manage Supplier and HR team (customer) relationship for implementation
  Technical setting up and process creation
  Project driving and achievement

• Logica - System and Network Engineer

  COMPIEGNE 2001 - 2006 Members of the CIO Team we support an environment of more than 30 servers and services over 2000 users. We are responsible for the implementation projects and the second level user and techies support. Support and manage Active Directory, DNS, DHCP, Windows File Shares, and other core services. Support and manage MS Exchange 2000 and 2003 system. Support and manage multiple MS SQL servers.
  
  
  - Installing exchange server 2000 and 2003
  - Setting up of safety policies regarding shareware resources
  - Administration and management of shareware resources on Windows NT, 2000 and 2003 Server
  - Troubleshoot and incident resolution Level 2
  - Support for the domain migration from Windows NT4 to Windows 2000 Server and then to Windows 2003
  - Mail administration on Exchange 2000 and 2003.
  - Writing and implementing new backup policy
  Installing BrightStor ARCServe Backup 11.5
  Design back up and restoration process/environment
  Manage data and mail servers backup
  - Design and installation of Microsoft SMS 2.0 test Platform
  Test and evaluation between MS SMS and GPO deploying and inventory
  - Phone Network Merging Project management
  Driving and planning
  Management of contractor team
  Calling plan set-up
  Internal communication plan and management
  Latch Management and Networking with application suppliers
  - Alcatel 4400 PABX Management
  - Calling Policy management, user creation and voice mailbox management (4635)
  - Network LAN routers and Switch management
  - Troubleshooting & resolution of network performance / availability issues.
  - Gave in-house training on TCP/IP networks and Ethernet

• Logica - System and Network Administrator

  COMPIEGNE 1998 - 2001 Managing an environment of twenty server on NT4, Exchange 5.5 messaging, network and telephony (Alcatel 4400).
  Providing support for approximately 3OO Users
  Support and manage Active Directory, DNS, DHCP, Windows File Shares, and other core services
  Maintain client computers and support architecture (Experienced with all versions of MS Windows, 2000, XP, NT)
  
  - Server installation BDC, file server , print server (NT4)
  - Maintenance (desktop, laptop and servers) Windows 95, 98 and NT4
  - First level Administration, right management for shareware resources on NT4 server
  - OS Installation, software (English and French)
  - Hardware et software Management
  - Users support systems and office data processing
  - Image creation and deployment with Norton Ghost

Formations

• CNAM ISI

  Paris 2001 - 2003 Informatique
  
  Master degree in IT Main topics: Telecoms and network, Network architecture systems, Programming systems

• INTSA-INSAM (Paris)

  Paris 1998 - 2000 Technicien Supérieur en Informatique & Réseaux
  
  INFORMATIQUE - INSTA PARIS – Professional certificate in IT and network management