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Association Francaise du Multimedia Mobile (AFMM)
- Marketing Project manager
2008 - maintenant
Marketing research and strategy: conducting research on strategic markets for operators: online payment solutions, connected TV, 2D Barcodes, mobile entertainment, and forging a plan for multi-operator marketing activities.
Marketing management: chairing multi-operator workshops in order to define products, business development strategies and to create promotional tools.
Promotion and communication: defining a communication plan, organizing conferences, drafting press releases and dealing with the press (interviews), creating websites and improving their visibility in search engines, driving AFMM social networks.
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Bouygues Telecom
- Engineer
Meudon
2004 - 2008
Technical Support: Following up and analyzing the QoS indicators related to the SMS service, focusing on increasing quality and service availability. Managing and challenging suppliers (Logica CMG & Comverse) in terms of SLA. Monitor performance, reporting internally, escalating key issues.
Project Management: carrying out and ensuring implementation of strategic SMS projects within deadlines. Taking part in RFQ process and selection of suppliers. Negotiating and drafting service contract agreements, including SLAs and QoSs procedures.
Team leading: organizing and coordinating the SMS team (4 people), creating a trusting environment and promoting a cohesive team effort, delegating tasks among the team, proposing solutions to improve Operation Services and organization of the SMS team.
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