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Ahmed HAMDI

Tunis

En résumé

Mes compétences :
Solidworks
Autocad
quality control
Turnover Management
Technical support
Standard implementation
SQL
SAP
Microsoft Word
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows 9x
Microsoft Windows 2000 Professional
Microsoft Windows
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Microsoft DOS
Microsoft Access
Mechanical Design
Develop action plans
Construction Development
C++
C Programming Language

Entreprises

  • ENNAKL - Ingénieur inspecteur technique

    Tunis 2011 - maintenant

  • Ennakl - Area service Manger ENNAKL Automobiles official importer of VW, AUDI, SEAT, PORSHE, SKODA in Tunisia

    Tunis 2011 - maintenant ENNAKL Automobiles official importer of VW, AUDI, SEAT,
    PORSHE, SKODA in Tunisia:


    * Pilot the Inspections and Support activity:

    * Monitoring and inspection of dealers and preparation of inspection
    reports.
    * Ensure control inspections and validation reports. ;
    * Develop action plans and ensure their establishment. ;
    * Upgrading and quality improvement at the network level in coordination
    with the commercial and the after-sales entities.
    * Strengthen inspection reports and propose to assign ratings agencies. ;
    * Establish the process of monitoring and ascended information about
    product quality.
    * Monitoring KPI quality service of the dealers. ;
    * Monitoring of program of certification VW, AUDI. ;
    * Technical support of dealers. ;
    * Analyze customer complaints and monitor their treatment. ;
    * Monitoring of capital vehicles in workshops. ;
    * Insure to update the procedures and standards of inspection and quality
    control network.
    * Validation of warranty records.

    * Support the implementation of new projects :

    * Construction Development
    * Standard implementation ;
    * Provide support to dealer during the startup process ;
    * Monitoring the technician's training


    * Turnover Management

    * Monitoring the evolution of sales of spare parts and targets. ;
    * Monitoring and analysis of after-sales activity of the network. Reporting
    the achievements of spare parts Turnover Network
    * Preparation of reports Indicators workshop network ;
    * Evaluation of workshop indicators and Turnover PR Network ;
    * Preparation of workshop packages ;
    * Supervision of the achievements of leaders APV ;
    * Coordination with the Technical and PR

Formations

  • University Of Tunis (Tunis)

    Tunis 2007 - 2010 Engineering Diploma in Mechanics

Réseau

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