Nokia Siemens Networks
- Ingenieur de support
ST OUEN
2008 - maintenant
Technical Support (Care) :
- Technical support of NSN solution : Administration and maintenance
of IN, IPDispatcher and eRefill platforms.
- On site interventions, troubleshooting and resolution of problems.
- Logs and Traces analyses.
- Technical Queries Handling, Fault Reports.
- Emergency intervention (Duty 7/7, 24/24).
- Massive administration of subscribers (attribute setting adaptation)
- Batch processing operation and administration
- Shell scripting In Solaris and RedHat OS.
- Meeting & Presentations to customer.
- Writing & Preparing technical procedure
- Knowledge transfer to client.
Projects :
- Integration of USSD, Mobicash and GAB platforms with the platform IPDispatcher.
- Participation in the upgrade of the platform eRefill v2 to version v4.0.
- Migration of 7.5 to 7.6 13 IN platforms (25 million
subscribers).
- Upgrade Backup & Restore Servers to Solaris 9 and
software version 9.
- Participation in the upgrade of eRefill-v2 customized part: validation
of the PPI interface with IPD, recharge scenario (amount, expiration date, confirmation SMS) and ensure the changeover to the new architecture with IPD.
- Numbering plan change project for the eRefill
platform.
- Integration of IPDispatcher plateform.
- ATMN test cases execution with the customer technical team.
