Alex MUNOZ

En résumé

Entreprises

• Cloudreach - Engagement Lead

  London 2016 - 2017

• Agents Mutual - Project Manager

  2015 - 2015 Agents Mutual launched the property website OnTheMarket.com in January 2015.
  • Automated with developers the calculation of the monthly invoices (using the user interface back-end), which I successfully produced manually in a first stage; identified rules with the Finance Director, coordinated work streams with the sales and accounts teams, improved data accuracy, set and trained a team to ensure a high level of consistency between operation and contract data
  • Sourced, negotiated and managed data entry teams around the world; ensured large amounts of data are recorded on time for the launch of the website and within the quality standards

• Travel Weekly - Project Manager

  2014 - 2014 In 2014 Travel Weekly Group acquired The Caterer (leading multimedia brand for the UK hospitality industry). Consequently I merged two Salesforce CRM instances as part of a consolidation strategy, and delivered Salesforce CRM integration plan.
  • Applying PRINCE2 methodology I planned, managed and completed on time and to budget the migration of Contacts, Leads, Opportunities, Accounts and Notes from The Caterer Salesforce CRM instance to TWG Salesforce CRM instance with a third party contractor (Cloudsocius)
  • Established procedures to record data and produce sales reports during the migration of the data; conducted testing sessions and training sessions for users, reconciled the data migrated, validated the project closure with the stakeholders and handed over the deliverables to the BA
  • Identified Salesforce CRM opportunities of development and integration, organised meetings with Salesforce, Cloudsocius and TWG representatives, and produced the implementation plan
  • System setup - Refined roles and hierarchy in order to prevent against security breaches

• JCDecaux - Project Manager & Senior Sales Analyst

  Neuilly-sur-Seine 2011 - 2014 In 2010 JCDecaux acquired Titan and became UK’s leading out-of-home advertising company. Consequently I transformed processes and gave insight into sales and finance, consolidating the company’s position a market leader.
  • Implemented and deployed SAP Business Objects across sales: gathered reporting requirements, defined the reporting strategy and the system design, optimised the system performance using the data warehouse, conducted testing sessions and training sessions for the sales teams
  • Centralised sales reporting and analysis, implemented procedures and processes boosting sales reporting accuracy, productivity (reduced workload by 50%), and sales (+10% over three years). Due to its success the programme was extended to include additional business divisions.
  • Took ownership of all sales reporting and increased sales visibility and transparency by expanding reporting to include all sales divisions (c£250m of revenue a year) and developing new reports
  • Reengineered the volume rebates’ process (which generates £25 million of invoicing a year) to include additional business divisions and reduced the process cycle time by 75% (about 300 working hours annually); oversaw the implementation of the process within the finance department
  • Created a custom sales database unique in the industry for its scope, level of detail and accuracy; cleansed data using CRM, increased the level of detail to meet the business and reporting requirements, consolidated databases to produce YOY comparisons
  • Planned, executed and closed the programme using PRINCE2 methodology, prepared and maintained the documentation, allocated work packages, ensured that the deliverables meet the quality standards within the constraints of time and cost, organised regular presentations with the Sales and Finance Directors to report progress against plan and budget (£300K)
  • Recruited (and managed) a team of two to execute work packages while I coordinate work streams with the sales, finance, IT, HR and payroll departments and deliver products across the organisation
  • Improved communication and collaboration between the sales, finance and payroll teams

• Boulangeries Paul - Project Manager & Sales Analyst

  Marcq-en-Barœul 2004 - 2010 In 2004 the French company Paul launched an ambitious development programme in London. I implemented various systems and processes to reinforce/sustain/assist the development of the company, which expanded from 2 to 25 branches in 5 years.
  • Implemented processes and SaaS Fourth establishing a reliable framework to manage the payroll for 450 employees; ensured best practice and conducted regular training sessions
  • Implemented (front-end) and managed the cost control element of Microsoft Dynamics AX, migrated the cost control function from the Headquarters in France to the UK
  • Built a customised sales management tool and analytical platforms; provided insight into sales
  • Managed accounts payable and receivable; first point of contact for P&L queries

Formations

• IAE Institut Administration Des Entreprises (Toulouse)

  Toulouse 2000 - 2003 Master
  
  Maitrise de Sciences de Gestion (MSG) et DESS en Audit