Alex PATNICK

En résumé

Entreprises

• IT Central Station - Community Manager

  2014 - maintenant Uploading and managing content on the website for customers and non-customers, gained from advanced search algorithms, blog writing, helping to implement improvements to the company. Responsible for liaising with users of the site and helping to fulfil customer programs. Using CRM to upload data and to perform quality assurance tasks.

• Israel Video Networks - Social Media Manager

  2014 - 2015 Uploading and managing content on Facebook and other websites

• UK Home Office - Immigration Caseworker

  2013 - 2014 Reviewing and revising files and using the information to input decisions onto the computer system.

• UK Ministry of Justice - Court Clerk

  2012 - 2013 Assisting with the running of the court, and updating the system to reflect decisions. Promulgating determinations and liaising with other government departments to ensure the smooth running of the court.

• Fujitsu Services - IT Service Desk Analyst

  Asnières sur Seine 2009 - 2012 Providing first and second line technical support remotely to several British government departments and helping to improve/implement customer solutions and migrations

• Dalkia - Admin Assistant

  Saint-André 2008 - 2009 Providing information and job requirements to engineers and updating the computer systems as and when needed

• Pearson VUE - Customer Services Specialist

  PAU 2008 - 2008 Providing information and updates to customers as and when needed, ensuring the computer systems were up to date and fully annotated

• Transcom - Housemoves & BT Activities

  Vélizy-Villacoublay 2005 - 2008 Providing assistance to customers in moving telephone and internet services, and dealing with suppliers and contractors
  Temporary assignment to manage a complaints team to deal with backlogged work

• Quay Connect - Sales Executive

  2005 - 2005 Selling telecommunications equipment to members of the public.
  
  Languages:
  English (Native), Hebrew (Basic), French (Reading & Basic speaking)

Formations

Réseau

Pas de contact professionnel