Paris
My main activities are to manage ITSM consultants and to animate workshops, to configure ServiceNow for the different ITIL processes, to integrate it with third-party applications, to provide support to customers and to participate in pre-sales activities such as delivering demos, comparing tools to provide customers with recommendations.
Mes compétences :
Analyse d'impact
Avant vente
BPM
Cadrage
Chef de projet
EAI
JAVA
MOE
Telecom
Vente
Workflow
Oracle
Java EE
JavaScript
Gestion des services informatiques
ServiceNOW
PPM
