Amanda THEYS

En résumé

Entreprises

• Warwick Barsey Hotel - Food and Beverage Attendant

  2014 - 2015 Taking care of clients by welcoming, installing and serving them during the breakfast or the lunch
  Take all reservations and ensure the room service management of the morning.
  Ensure the cleanliness of the premises and the replenishment of the buffet.
  Manage the minis bar of the rooms as well as the VIP treatments.

• Le Plaza Brussels - Practical applications

  2014 - 2014 Assistant General Manager, Assistant floor supervisor in Housekeeping, Front office officer
  

• Metro Park Lido hotel by Holiday Inn - Assistant concierge manager

  2013 - 2014 Take care of guests when they arrive. Make sure their luggage is taken care of by the valet of the hotel and direct customers to the reception for the Check-In.
  Keep customers' luggage on request.
  Assure the conistency and quality of the conciergerie team by distributing the spots.
  Inform customers who have questions with regards to the destination Beijing (things to do, places to go, restaurants to eat etc).
  Take reservations for restaurants or taxi.
  Continuously ensure the well being of guests within the hotel

• Hotel Bloom! - Practical application

  2013 - 2013 Assistant Cost Control manager, Assistant floor supervisor in Housekeeping and Night audit in Front office

• Renaissance Brussels Hotels - Practical application

  2013 - 2013 Chef assistant in Kitchen, Floor supervisor in Housekeeping, Food and Beverage attendant, Kitchen porter

• Sheraton Hotels & Resorts - Floor supervisor

  Stamford 2012 - 2013 Take care and ensure the cleanliness of the rooms in the hotel, public spaces, corridors etc.
  Ensure a consistency in the service and the respect of the hotel's standard.
  Make sure that every chamber maids do not lack anything to perform their job.
  Work with the Front ofiice regarding questions about rooms, guest arrivals etc.
  Manage morning arrivals (crews), prepare the VIP rooms.
  Provide customers with bathrobes, rsleepers, etc. upon request
  Supervise the maids and valets

• Hilton Worldwide - Practical Application

  Puteaux 2012 - 2012 Trainee in the following departments: Food and Beverage department as D&B attendant , assistant IT manager and Chef assistant in kitchen.

Formations

• Vatel International Business School Hospitality And Tourism Management (Port Louis)

  Port Louis 2016 - maintenant Master Degree
  
  Second year Master degree in Hotel and resort management in Maurituis.

• Vatel International Business School (Bruxelles)

  Bruxelles 2012 - 2016 Bachelor degree
  
  Bachelor diploma and first year Master degree at Brussels

• Collège Jean Xxiii (Bruxelles)

  Bruxelles 2010 - 2012 High School Diploma/GED

Réseau

Pas de contact professionnel