I am a highly motivated and enthusiastic individual, with a good sense of humour and outgoing personality. I have a proven ability to establish a good rapport with colleagues and associates alike. I have a comprehensive knowledge in IT and a strong effective verbal and non-verbal communication skill in three different languages (English, French and Arabic). I always deal with customers tactfully and diplomatically. I am able to work under pressure and have the ability to work on my own initiative as well as being a conscientious team player. I am a trustworthy and reliable person with a professional and confident manner. I function well in an unpredictable and stressful environment.