André SANTOS

En résumé

Entreprises

• ip-label - Post-Sales Co-Supervisor

  La-Garenne-Colombes 2014 - 2015 Team management; technical accounts supervision; training sessions to customers; assistance to SaaS products in all stages of production, diagnosis and result analysis; coordination of follow-up meetings; flexibility to manage unexpected situations.
  
  Result: decrease in customers’ complaint number (B2B).

• Padtec - International Account Manager

  2011 - 2013 Response to Tender and RFPs: international key accounts management (telecom carriers and utilities in EMEA and Americas); design of optical network architectures; standardization of business procedures & documentation; decision-making; ability to argument and persuade.
  
  Result: solutions sold to 7 new countries (more than USD 1M).

• Padtec - Intern

  2010 - 2011 Designing of optical network architectures and technical-commercial offers to foreign customers; project management; self-motivated team player; tight deadline compliance; strong sense of initiative and responsibility.

• ETEP - Intern

  2004 - 2004 Supervision of the electronic and computing labs; equipment and robot setting up and maintenance; teaching support for the students; representation of the school in technology trade shows.

Formations

• Ecole Polytechnique De Montréal (Montréal)

  Montréal 2009 - 2010 Electrical Engineer
  
  Two semesters of the Engineering degree achieved through the Brazil-Canada Exchange Program (CRUB-CREPUQ).

• Unicamp

  Campinas 2006 - 2011 Electrical Engineer
  
  University ranked Top 50 in the world (Quacquarelli Symonds University Rankings 2015).

• ETEP Technology School (São José Dos Campos)

  São José Dos Campos 2000 - 2003 Electronics Technician

Réseau

• Corinne FICHOT