Mes compétences :
Risk assessment
Customer Relations
Logistics & supply chain management
Communication
Marketing
Project Managment
Business management
International business development
Entreprises
ip-label
- Post-Sales Co-Supervisor
La-Garenne-Colombes2014 - 2015Team management; technical accounts supervision; training sessions to customers; assistance to SaaS products in all stages of production, diagnosis and result analysis; coordination of follow-up meetings; flexibility to manage unexpected situations.
Result: decrease in customers’ complaint number (B2B).
Padtec
- International Account Manager
2011 - 2013Response to Tender and RFPs: international key accounts management (telecom carriers and utilities in EMEA and Americas); design of optical network architectures; standardization of business procedures & documentation; decision-making; ability to argument and persuade.
Result: solutions sold to 7 new countries (more than USD 1M).
Padtec
- Intern
2010 - 2011Designing of optical network architectures and technical-commercial offers to foreign customers; project management; self-motivated team player; tight deadline compliance; strong sense of initiative and responsibility.
ETEP
- Intern
2004 - 2004Supervision of the electronic and computing labs; equipment and robot setting up and maintenance; teaching support for the students; representation of the school in technology trade shows.
Formations
Ecole Polytechnique De Montréal (Montréal)
Montréal2009 - 2010Electrical Engineer
Two semesters of the Engineering degree achieved through the Brazil-Canada Exchange Program (CRUB-CREPUQ).
