PROFESSIONAL SKILLS
International forwarding :
Operations Team management
Customer Operations Key Contact
Import/Export operations
Project management :
Sea / Air Business analyst
Methodology analyst
Information System functionalities tests (under AS400)
Key Users / Users training & post go live support
PROFESSIONAL EXPERIANCES
Since avril 2005 Project Coordinator (Logistic Information Management System)
GEODIS INTERSERVICES. Project Department – Clichy (92)
• Creation of operational business processes (Air & Sea, Export/Import).
• Participation to workshops (Air export operational documentation, automatic taxation), gaps analysis (between the information system and Geodis processes).
• Participation to the deployment kit creation for the go live preparation
• Preparation and particiption of units tests, integration & acceptance tests
• Preparation of the users training
• Users training (France / U.K. / Hong Kong).
2003 - 2005 Operational manager – Air export department
GEODIS OVERSEAS. General Cargo - Roissy CDG
• Management of the Air export team (10 staff) ; responsible of export operations.
• Creation and following of internal processes and with suppliers.
• Claims management and creation of new organisations.
• Customer support, quotations, files profit margin follow up.
• Coordination of the air export service and with Geodis network (national and international).
• Airlines airfreight buying rates negotiations (for non HUB loading).
• Check of network selling quotations before validation.
2002 - 2003 Team leader Asia air export / Air export manager back up
GEODIS OVERSEAS. General Cargo - Roissy CDG
• Management of the Asia air export activity (3 staff).
2000 - 2002 Forwarding Agent
GEODIS OVERSEAS. General Cargo - Roissy CDG
• In charge of the whole export process for Air freight (customer routing orders, file opening, freight booking, file invoicing, documents printing, departure confirmation, file closure).
• Follow Hub loading during week end departures (check delivery from other business units to the hub terminal, check goods & forwarding documents conformity, and loading with airlines).
1997 - 2000 Forwarding Agent
DANZAS. Général Cargo - Roissy CDG
• In charge of the whole export process for Air freight (customer routing orders, file opening, freight booking, file invoicing, documents printing, departure confirmation, file closure).
• Products : General cargo & aircraft parts (A.O.G. & Critical).
• Dangerous products. Routing orders.
EDUCATION & BACKGROUND
2006 – Project management (Preparation, management & project follow up)
2005 – Trainer training (training preparation & methodology)
2004 – Training on E.A.P. « Entretien Annuel Professionnel » (annual professional evaluation) (preparation, methodology and follow up)
2003 – Training on management « Communication – Delegation – Objectives definition ».
Training on French customs clearance (Export & Import)
1997 – Brevet de Technicien Supérieur « Assistante de direction » (Managers assistance)
Lycée Mireille Grenet - Compiègne (60) 2 years post secondary studies.
1995 – Baccalauréat Bureautique, with honours
Lycée R. Desnos – Crépy-en-Valois (60)
Fluent in French and English. Spanish notions.
Pas de formation renseignée