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Armand DELBE

ABIDJAN

En résumé

Mes compétences :
interpersonal skills
Customer Relationship Management
manage its delay
Social Housing
Natural Gas
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Malaria

Entreprises

  • Social Vie - President of NGO Bien-être

    2014 - 2014 Tasks:
    Supervise and coordinate the activities of commission presidents:
    Commission on Health (Struggle against Malaria and HIV AIDS)
    Commission on Education (Struggle against Illiteracy)
    Commission on Entrepreneurship (Struggle against Poverty)

  • IVOIRGAZ - Marketing & Sales Manager

    2013 - maintenant (20 months): Channelized Distribution system operator of butane and natural gas for households and industrialists
    Tasks:

    * Set up commercial service and sales force ;
    * Prospect, sell IVOIRGAZ Solution and sign collaboration agreements ;
    * Follow up and set up ERP and virtual payment computer system.

    Achievements:

    * Signature of agreements with strategic partners, namely PETROCI-BNETD-ITRON-SERENITY-AXEGAZ-RW ENGENHARIA. ;
    * Signature of agreement with 10 property developers so that gas be integrated into their projects and current agreements with architects.

    Skills developed: Force of persuasion, spirit of analysis and summary, good interpersonal skills, negociator.

    MARKETING & SALES

  • SICOGI - Sales person & Team leader

    2013 - 2013 Tasks:

    * Manage and set up the 60,000 social housing project ;
    * Recruit subscribers.

    Achievements:

    * 59.782 subscriptions within 45 days

    Skills developed: Coordinate a project, manage its delay, quality and risks, ability to work in network and to cooperate with diverse work profiles.

  • ORANGE - Customer adviser & Team leader

    Paris 2008 - 2012 * Assist customer online (backoffice) et promote products and services ;
    * Coach, follow up and assist customer advisers in executing their tasks ;
    * Analyze, summarize and report results to supervisor.

  • Orange & Côte d'Ivoire Telecom - Chef d'équipe au centre d'appel

    Paris 2008 - maintenant

  • Orange & Côte d'Ivoire Telecom - Chef d'équipe au centre d'appel

    Paris 2008 - maintenant

Formations

  • Groupe MISA Des 2 Plateaux (Abidjan)

    Abidjan 2005 - 2008 SALE REPRESENTATIVE DIPLOMA

  • GECOS FORMATION (Abidjan)

    Abidjan 2000 - 2002 HIGHER TECHNICIAN DIPLOMA, with concentration: Sales Management.

  • Lycee De Paix (Gagnoa)

    Gagnoa 1998 - 1999 Baccalaureate Degree

Réseau

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