Mes compétences :
Management Stratégique
Communication Interpersonnelle & Organisationnelle
Team Building
Gestion de projet
Entreprises
Groupon
- Account manager
Courbevoie2018 - maintenant
Metronews
- Account executive
Boulogne billancourt2016 - 2018• Manage a book of business (local account)
• Develop and maintain a relationship of trust with the client
• Understand customer needs to help achieve their business goals
• Act as internal contact for account needs
• Business Development
• Manage digital and print projects
• Coordinate creative and production teams dedicated to the project
• Daily maintenance of the billing and budgeting process
• Evaluate and solve problems that could arise during a mandate
TD Canada Trust
- Team leader - Collection specialist
2016 - 2016• Manage collection agent team, services resources and workflow process
• Manage bankruptcies and apply required procedures
• Ensure that the team reach the highest level of quality
• Maintain the files information up to day
• Take an active role in developing all direct reports, and conducting ongoing performance evaluations
• benchmarking analysis
TD Canada Trust
- Collection specialist
2016 - 2016• Manage collection agent team, services resources and workflow process
• Manage bankruptcies and apply required procedures
• Ensure that the team reach the highest level of quality
• Maintain the files information up to day
• Take an active role in developing all direct reports, and conducting ongoing performance evaluations
• benchmarking analysis
Hashtag Média
- Community manager (INTERNSHIP)
2014 - 2015• Manage Facebook, Twitter and Instagram accounts
• Manage communications of your portfolio, keeping up-to-date on developments that should be communicated, and helping them to improve their own PR
• Manage regular posts, create social media calendar and campaigns, monitor engagement
• Create, and manage social media calendar for all platforms and social ad campaigns
• Develop a positive and partnering relationship with all clients
• Follow up with clients
Groupe Le Duff
- Production manager
Rennes2014 - 2014• Stocks manager
• Develop and implement quality control standards
• Prepare daily production lists and track results
• Initiate operations changes to increase productivity
• Supplier Negotiate
Université de Sherbrooke
- Coordonnateur spectacle
Sherbrooke2010 - 2013Baccalauréat en administration des affaires
Initiés aux nouvelles pratiques de gestion dans les entreprises, capables de prendre des décisions et de mettre en œuvre des stratégies d'action orientées vers la solution de problèmes à multiples dimensions: tel est le profil des diplômé(e)s en management.
