Menu

Aude GIRARD

GENÈVE

En résumé

Mes compétences :
ITIL Foundation V3
front office
SUSI
Quark Xpress
Problem Diagnosis
Online Support
MySQL
Microsoft Word
Microsoft Windows XP
Microsoft Windows Vista
Microsoft Windows 2000 Server
Microsoft Windows 2000 Professional
Microsoft Windows
Microsoft Outlook
Microsoft Office
Microsoft FrontPage
Merchandising
Lotus Notes/Domino
ITIL
HTML
Apple MacOS
Adobe Photoshop
Active Directory

Entreprises

  • CeRFI SA - IT SUPPORT DESK SPECIALIST

    2010 - 2015 Level 1 - Help Desker

    Troubleshooting
    Software Installs
    Problem Diagnosis
    Phone & Online Support
    Customer Service
    PAD/Remote Control

  • Cerfi Sa - Chargée de support informatique

    2010 - 2015 **Service DESK**
    - support de premier niveau aux utilisateurs

  • Géant Casino - Employée de commerce

    Saint-Étienne 2008 - 2010 Informing customers about products features, price and quality and making suggestions
    Completing orders and cash transactions using a cash register.
    Processing gift certificates and cards.
    Monitoring stock levels and ordering products
    Re-stocking products on shelves as necessary
    Talking to customers on the telephone and front office

Formations

Annuaire des membres :