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Audrey SEROPIAN

Courbevoie

En résumé

I'm working for an innovative solution that allows pre-paid subscribers to receive airtime value in credit to extend their talk time once they run out of balance.
it needs to be an innovative, dynamic and highly energetic business consultant with a proven ability to identify and capitalize on business opportunities.

Mes compétences :
Informatique
Support
Support informatique

Entreprises

  • Experian MicroAnalytics - Senior Solution Consultant

    Courbevoie 2014 - maintenant Solution Consultant
    -Management and monitoring of deadlines, the progress of deliverables, and risks
    -Relationship with system integrators
    -Defining the deployment strategy (impact matrix, scenario, support plan ...)
    -Problem resolution and crisis management.
    -Gather requirements, analyze business processes and assess the desirability and feasibility.
    -Formalize and define the requirements, propose enhancements

    Functional
    -Ensuring excellent customer service delivery at all times.
    -Business Analyst
    -Assist users on new business processes and applications.
    -Providing input to support the development of the business road map.
    -Develop training materials

  • Wall Street Systems - Technical Support Analyst

    2009 - 2014

  • Experian Decision Analytics - Support Analyst

    Courbevoie 2006 - 2009 Experian Decision Analytics business specialises in providing credit risk and fraud management consulting services and products to enable organisations to make fast, accurate and profitable decisions.

    I am support analyst level 2, based at Monaco in the expert development center of Experian.

    For more information about the Company:
    http://www.experian-da.com/index.html

  • Université de toulon - Enseignant chercheur

    2005 - 2004 Enseignement en numérisation des signaux

    Recherche sur la reconnaissance de zooplancton.
    Etude bibliographique et mise en place d'un produit industriel.
    C'est-à-dire des outils efficaces, rapides et peu couteux.
    Le produit se composait d'un montage d'une caméra CCD sur un moteur pas à pas et d'un système informatique presque autonome.

Formations

Annuaire des membres :