Aymen FOUITAH

En résumé

Entreprises

• Défense Conseil International - Traducteur interprète

  2014 - maintenant

• Innov8-ds - Community Manager

  2013 - 2014 * Assist with creation, conception, and presentation of specialties project strategy.
  
  * Plan and manage business portfolio according to an agreed market development strategy. ;
  * Identify market trends to grow incremental revenue/commercial opportunities. ;
  * Manage and Handle new campaign start-ups, upgrades and renewals. ;
  * Establish and maintain strong client relationships through regular close contact account management, which will include regular face to face meetings, telephone and email communication.
  * Liaising with other departments to manage integrated campaign execution. ;
  * Develop timetables and setting deadlines for clients and your team. ;
  * Complete administrative work as required.

• TUI - Front office Assistant

  LEVALLOIS PERRET 2013 - 2013 * Promote a helpful and professional image to the client and give full co-operation to any customer requiring assistance with a prompt, caring and helpful attitude.
  * Answer, record, and process all guest calls, messages, requests, questions, or concerns. ;
  * Control departmental expenses through proper analysis and planning of manpower needs, purchases and usage of materials and supplies. ;
  * Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. ;
  * Record messages for employees, update appointment calendars, file documentation and handle incoming and outgoing mail. ;
  * Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

• UPC Renewables - Interpreter/Translator & Administrative Assistant

  2012 - 2013 * Evaluate translations by reviewing clarity and grammar adjustments. ;
  * Answer the Director's telephone calls and give information to callers, and direct calls to the appropriate Directorate and place outgoing calls for the Director ;
  * Deliver simultaneous interpretations. ;
  * Translate reports, contracts media articles and technical or legal documents from Arabic and French into English and vice versa. ;
  * Create and edit presentations for meetings and/or speaking engagements. ;
  * Ensure the Director's incoming and outgoing mails are handled promptly and efficiently.

• Institut Supérieur du transport et de la logistique - English Language Teacher

  2011 - 2012 * Preparing and presenting introductory, basic and intermediate course materials as identified in training program plans.
  * Monitoring the progress of trainees and English language courses.
  * Instructing trainees in various industrial training program settings.
  * Administering verbal and written quizzes and providing homework assignments.
  * Proctoring during mid-term and final course tests and participating in the marking of papers and in the assessment of trainees' performance.

• El Diar Trade - Administrative and commercial assistant

  2010 - 2011 * Review and summarize incoming orders. ;
  * Respond to international customer requests for short term requirements. ;
  * Conduct administrative duties such as answering phones, making photocopies, sending faxes, etc. ;
  * Assist the general manager with his administrative requirements. ;
  * Keep abreast of the competition by sourcing through brochures, print publications, newspapers, websites and / or phone calls. ;
  * Responsible for own lead generation/new business and ensure that all sales opportunities are captured and explored.

• Teleperformance - Technical and commercial assistant

  Asnières sur Seine 2009 - 2010 * Assist customers in the repairing process, follow up with them regularly and confirm their satisfaction. ;
  * Ensure that customers understand the benefits of using the website tools and basic functions. ;
  * Promote ORANGE products and services; and motivate customers to renew their services. ;
  * Obtain Testimonials from clients on the benefits of Internet services, and promote positive client experiences. ;
  * Carry out other sales and operational activities.

Formations

• Faculté De Lettres Et Langues (Poitiers)

  Poitiers 2011 - maintenant Mastère de recherche

• Institut Supérieur Des Langues Appliquées Aux Affaires Et Au Tourisme De Moknine (Moknine)

  Moknine 2006 - 2010 Maitrise

Réseau

• Mounir HENIA

• Naéma FOUITAH

• Stéphanie DEBRA