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Belhassen KASMI

Nanterre

En résumé

With an entrepreneurial and innovative mindset and expertise in cloud and IT Business Solutions, I help businesses understand new technologies to improve business processes, increase productivity and work more efficiently in fast moving economy.

I am passionate about helping businesses deliver excellence to their end customers by using the right technology, aimed at improving Customer Experience and Deeper Engagement.

With several years of experience providing service and IT solutions to enterprises, I understand the problems business leaders face when making decisions about driving business value across their enterprise. My experience has helped my clients identify and develop key strategic and business process optimization projects.


Main fields of expertise :

Digital Transformation • B2B Solution Selling • International Business Development • Social and Digital Business • Managing and recruiting Partner • Negotiation Skills • Team Management • Change management • Customer experience and Engagement • Customer Success • Performance Management • Coach / Mentor of Employees

Twitter : @Belhassenkasmi

Mes compétences :
Community Management
Social Media Marketing
Digital Marketing
Online Advertising
Online Marketing
Mobile Marketing
Digital Strategy
E-commerce
Marketing Strategy
PR and Communications
Digital and Online Marketing
Channel Sales
Negotiation
Market Development
Project Management
International Business Relationship

Entreprises

  • Groupe HLI - Business Solutions Regional Sales, West & Central Africa

    Nanterre 2015 - 2016 We constantly review our business in order to provide customers with excellent service at competitive prices :

    My role is to build new and strong relationships and maintaining them, aimed at improving Customer Experience and Engagement to a maximum result for large enterprises. I help corporate to increase productivity by using Microsoft Dynamics Business Solutions.

    Work with businesses to solve business problems, reduce costs, increase efficiency, and achieve their organisation's objectives.

    Develop and maintain strong personal and company to company relationships with senior management team at each account.

    HLi is a Microsoft Gold Partner and Microsoft Partner Of The Year 2015, as well as a preferred partner for a growing range of innovative industry specific vendors in CRM and ERP. At HLi, we make it our mission to deliver solutions for our customers that can be quickly implemented, easily and cost-effectively maintained.

  • IP-TECH - Partner Account Manager - West & Central Africa

    La Marsa 2014 - 2015 Developing and executing strategic account plans for IP-TECH clients across West and central Africa region, including segmenting and ranking accounts according to their value, developing account plans and building and maintaining long-term customer relationships and opportunities.

    Providing input into the development and refinement of products and services including the continuous improvement of the processes and practices related to account management.

    Drive business planning and goal setting processes with partners and work with cross-functional teams to achieve those business objectives.

    Train and collaborate with Partner sales teams to bring the best experience to their customers.

    Gather partner feedback (feature requests, common technical issues, etc.) to enhance the program and the developer partner experience.

    Managing the commercial nature of the relationship and keeping required business records, leads, reports, customer correspondence required.

  • Kanaseed - Digital Account Manager

    2013 - 2014 Responsible for ensuring that clients are happy and receiving the highest levels of quality and service, whilst effectively managing projects, team resources and finances.

    Role Responsibilities:

    Social media Strategy and management • Social media monitoring • Reporting & Planning • Strategic analysis and recommendations • Social paid media management • Creating digital strategies, adapted to clients needs • Digital & social media campaigns • Digital project management (National and International projects) • Digital team management around the project developed.

Formations

  • Higher School Of Digital Economy (Tunis)

    Tunis 2011 - 2013 Master's degree, Digital Marketing & E-Business

    Digital Transformation, Buiness Strategy, Digital Economy, Digital Marketing, Advertising, Management, E-commerce, Information System, Sharing Economy

  • Higher School Of Digital Economy (Tunis)

    Tunis 2008 - 2011 Bachelor's degree, E-Commerce

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