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Benjamin SZYMANEK

LONDON

En résumé

Experienced with relationship and leadership management with effective communication skills. I like challenges, especially when it comes to increase the sales number.

I am ambitious, optimistic and self-motivated person who is committed to my responsibility and able to work under pressure.

Bilingual speaker in both French and English, I have started from the bottom and have extensive knowledge in retail and customers experience.

I am passionate in business strategy, people development as well as lead team to smash targets and deadlines in fast paced environments.

Mes compétences :
Store management
Management
Merchandising
Visual merchandising
Leadership
Recruiting
Training
Coaching
People development
Team building
Teamwork
Problem solving
Forcasting
Sales analysis
Business strategy
Cost control
Increase productivity
Organization skills
New store opening
Retail
Communication
Customer service
Sales skills

Entreprises

  • Foot locker - Manager in training

    2017 - maintenant Brixton Flagship Store

    I am currently working with the store manager to lead a team of 25 to drive a multi million turnover store. I am in charge of the store's operations and performances. I still have the same responsibilities than an assistant store manager except that I am prepare to handle a store by myself.

  • Foot Locker - Assistant Store Manager

    2016 - 2017 Brixton Flagship Store

    • Responsible of store's operations and performances.
    • Lead, coach a team of 25 to drive sales, efficiency and KPIs.
    • Create an environment conducive to exceptional customer service.
    • Assist to evaluate, develop, train and motivate team members.
    • Monitor and communicate store expectations and performances.
    • Efficiently handle administrative tasks.
    • Follow merchandising guidelines accurately and timely.
    • Inventory and stock management.
    • Assist in recruiting and hiring the best candidates available.
    • Assist in effective forecasting and staff scheduling.
    • Monitor and ensure compliance of company policies and procedures.


    Key achievements in this role include :

    - Get quick internal promotion based on strong performance.
    - Assist to manage the whole organization to open a new flagship store in London.
    - Assist to manage several events linked to basketball, within our House of Hoops section.
    - Exceed the expected store's turnover by +25% and the conversion by +2% for the 6 first months.

  • Foot Locker - Stock Associate

    2015 - 2016 Oxford street Flagship Store

    • Work on speed and quality of the customer services to increase turnover.
    • Ensure items are well displayed and organized, respecting the company’s standards.
    • Manage the deliveries/transfer between our store, other stores and the warehouse.
    • Traffic management for the runners team of 6. Arrange their daily tasks accordingly.
    • Communication, Sales skills.

  • Armand Thierry - Sales Associate

    2015 - 2015 • Self-management of the store and the daily responsibilty.
    • Customer services, problem solving.
    • Communication, sale skills.
    • Merchandising shop and store display.
    • Analyze and report store results.
    • Increase turnover.

Formations

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