MONTAUBAN2012 - maintenantHead of IT Production Director, Managing the departments:
- Quality : Processes & Standards
- Application Support, DBA & MiddleWare
- Field Sevices
- Monitoring & Operating
- Midrange Systems
- Mainframe Systems
- Network & Telecom
- Data Center Management
Dexia
- Head of IT Production
La Défense 2008 - 2012Responsible for DEXIA IT Production, Managing the departments:
- IT Operations & Data Center Management,
- Planning Services & Application Support
- Production Quality
- Change, Release & Configuration Management
Managing Budget, D2D and Projects.
Responsible Process Framework for DEXIA IT Production
Align Process & Technology : Architecture, Strategic Vision & Roadmap.
Continuous Improvement Program on a Quartely basis (Rolling Plan), based on Balanced scorecard & NPV
IT Industrialization & Professional based on the Business Service Management
CETREL SA
- Head of IT Service Management
MUNSBACH1999 - 2008Managing the department and teams responsible of services deliveries.
Managing Budget and Projects for the department.
Responsible for the tests and go live production.
Responsible for all applications support, middle ware & integration software : technical tools & business applications : International Payements (VISA, MasterCard, AMEX, ...), banking services (securities, direct debit, MultiLine Isabel,...) & Shared Services (ICT services, PKI, LuxTrust, ...).
Project Manager for ITIL : people, process & technology.
Process Manager for IT Service Support & Delivery.
IT Gouvernance, IT CocKPIt & Continuous Improvement.
NSI S.A.
- Senior Project Manager
1998 - 1999Project Manager for IT Services & Governance, Web Solutions, Assessment Processes.
Account Manager for Private & no Private Customers
