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Bernard BRESOU

BRUSSELS

En résumé

Goal-focused Inside Sales professional with solid qualifications in building customer relationships, developing new business, and increasing Sales to contribute to growth of the organization with well-directed goal, extreme dedication, skills & knowledge.

Mes compétences :
Multitasking
Problem solving
Reporting
Cross selling
Customer service
Cold calling
Prequalifying prospects
Customer satisfaction
Up selling
Mistery Shopping

Entreprises

  • Anixter - Internal Sales Engineer

    2013 - maintenant

  • ALD Automotive – Groupe SOCIETE GENERALE - Brussels - QUOTATION OFFICER

    2006 - 2006 Establish Cost and List Price matrix to deliver consistent quotations, liaising with dealers & Lease Consultants
    Using profitability parameters.

  • ALD Automotive – Groupe SOCIETE GENERALE - Brussels - INTERNAL LEASE CONSULTANT

    2006 - 2012

  • ALD Automotive – Groupe SOCIETE GENERALE - Brussels - INTERNAL LEASE CONSULTANT

    2006 - 2012 Communicating with customers over the phone.
    Analyzing problems and generating solutions.
    Preparing quotes upon customer’s requests.
    Actively listen and identify customer needs.
    Negotiating purchase prices with suppliers.
    Using current sales cycle touch points to generate new business.
    Achievement of individual & team goals.

  • Mobistar - BUSINESS CONTACT CENTER AGENT

    Bois Colombes 2004 - 2006 Advice, assistance, treatment of complaints.
    Customer query handling, keep track of value customers,
    Suggest customer for buying decision.
    Briefing customer about loyalty programs.

  • Mobistar - TELESALES AGENT

    Bois Colombes 1999 - 2004 Making outbound calls to prospective businesses and gathering information.
    Actively listen and identify customer needs and opportunities and then match solutions.
    Following up new leads with customers and quickly pointing out the benefits of a product of service
    Qualifying new leads in a team environment.
    Booking appointments for sales teams and making notes of dates for follow up calls.
    Responsible from A to Z the sales process from initial cold call to close sales transactions in a
    proficient and a professional manner.
    Telephonic sales and lead generation through cold calls.
    Spotting sales opportunities and then taking advantage of them.

Formations

  • ISEC (Bruxelles)

    Bruxelles 1993 - 1995 Bachelor

Réseau

Pas de contact professionnel

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