Bertrand LIGER

En résumé

Entreprises

• Citibank NA - Transaction Services Lead Analyst (Vice President)

  2013 - 2015 • Managed the coordination of multiple streams for the commercialization of the ISOXML V3 capability with Citi's cross-border platform:
  o Providing a single view of all of the solution gaps and challenges ahead
  o Validating and documenting the client facing specifications for this pilot client
  o Managed Product and Client expectations
  o Senior Management reporting
  
  • Coordinated end to end solutions for two French Public Sector clients :
  o French Agricultural Pensions - Managed the complex migration of 27 clients IDs with the implementation of the new functionality to improve Operations processes
  o French National Health Insurance - Managed the extension of the cross-border flow to all entities
  
  • Participated in business support activities where a complexity was highlighted :
  o SEPA - Acted as the Operations lead between the SEPA Ops team and the review team to present operational concerns and requirements.
  o Top German bank - Documented the MT103 client specifications

• Citibank NA - Transaction Services Sr. Analyst (Assistant Vice President)

  2010 - 2013 • Coordinate end-to-end solutions for Public Sector and Corporate clients as well as new business development initiatives
  • Integrated part of the deal team as the Operations lead when reviewing and responding to the RFP for Complex Deals
  • Collect, draft and finalize with stakeholders reviews the Business Requirements Document as part of the RFP process
  • Coordinate and draft Solution documents for Complex Deals (Technology, Operations, Client Service requirements)
  • Participate in the end to end tests to ensure that the solution deployed is in accordance to the requirements
  • Coordinate Production Verification Testing with the operational teams to ensure our production readiness

• Citigroup International PLC - Application Support Engineer

  2006 - 2010 Application Support Engineer / Assistant Manager France (7 employees)
  
  * Technical support provided to the users and the partners/vendors (Western Europe - France + Dublin) on the branch
  platforms that are used for both Cash and Securities departments.
  * Provide assistance on cash management projects in order to implement efficiencies on the existing service (improved
  cut-offs, Credit Check, SwiftNet FileAct transmission, additional clearing cycles) and deploy new releases.
  * Coordinate with the external vendors in order to track defects or enhancements, plan, test and deploy across the
  platforms

• InVision Software S.A.S. - Helpdesk Support Engineer

  2005 - 2006 • Technical and functional support to the clients for the scheduling tool used by the human resources department:
  o Track queries and defects from the client request to a fix if required
  o Track implementations of new releases or fixes with the client
  o Ruby script coding in order to facilitate data import/export when the software is deployed at a client site

Formations

• Chicago State University (Chicago, Illinois)

  Chicago, Illinois 2000 - 2003 Bachelor of Science in Computer Science
  
  Minor in Mathematics
  

• Sinclair Community College (Dayton, Ohio)

  Dayton, Ohio 1998 - 2000 No degree obtained
  
  Transfer to Chicago State University

• Northridge High School (Dayton, Ohio)

  Dayton, Ohio 1997 - 1998 High School Certificate

Réseau

Pas de contact professionnel