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Caroline BOSCHER

Bois-Colombes

En résumé

With more than 6 years experience as a Customer Service & Account Manager, IBM Digital Group in Dublin, Ireland, gave me the chance to be part of our state-of-the-art Digital Sales Center as a Business Developer for the French market. I graduated from IBM Global Sales School in October 2015 and after 1 year in this position, I have been nominated as the Team Leader for our Commerce LDR team.
My role is to support my European team in developing IBM Commerce business all over Europe.
I am specialized in IBM Commerce softwares (Payments, eCommerce, Customer Analytics, Marketing, B2B...) and help companies in their Digital Transformation.

Mes compétences :
Gestion clients
NTIC
Service clients
Propriété industrielle
Finance
Informatique
Juridique
Propriété intellectuelle
Centres de contacts
Back office /Middle office banque
Banque
Commercial
Pilotage de projet
Account manager
Monétique
Relation client
B2B
CRM
Lead Development
Marketing

Entreprises

  • IBM - Team Leader - Business Developer Watson Customer Engagement - IBM Digital Business Group

    Bois-Colombes 2016 - maintenant
  • IBM - Lead Development Representative - Digital Sales

    Bois-Colombes 2015 - 2016
  • Monext - Account Manager / Responsable de Compte

    Aix-en-Provence 2011 - 2015 Accompagner le développement de solutions de paiement électronique innovantes
    Cartes & Paiements - E-commerce & M-commerce - Centre de Relation Clients - CRM - PCI-DSS - BI
    Développement et fidélisation BtoB
  • Monext - Gestionnaire de litiges bancaires - Back Office

    Aix-en-Provence 2008 - 2011

Formations