Catalin LUPU

En résumé

Entreprises

• Liberty Global - B2B Account Manager

  maintenant

• UPC Business - Interpret

  2011 - maintenant Responsible for SoHo customers in a given territory, according to
  geographical division and company network.
  Responsible for sales and revenue objectives of the Company,
  in my territory.
  Negotiate commercial terms for new wiring or contracts extension for
  existing customers. I carry negotiation
  usually over the phone but I also participate in meetings with
  customers either at their locations or at the office.
  Customer relationship maintenance ensuring confidence and
  future partnership.
  I perform, interpret performance calculations after sales
  by my own criteria or those required by the Company I take most
  
  appropriate measures.
  I build and maintain an optimal working environment.
  I am in direct relationship with Sales Manager to achieve the
  deadlines of the monthly targets.
  Propose and pursue your sales planning .
  Prepare and submit reports daily and monthly on
  work and objectives achieved.
  Monitor and analyze competition.
  Other tasks ( eg. debt recovery ).
  
  Loyalty and Retention Agent UPC Romania ,

• Orange/France Telecom - Customer Care Representative

  Paris 2011 - maintenant Help Line / customer support for Internet subscribers and voice
  services of France Telecom Group.

• Vodafone - Business Account Manager

  Newbury 2009 - 2010 Maintain customer portfolio and the company's revenue. Upsell on
  existing accounts.

• Piraeus Bank - Loan Consultant

  2006 - maintenant Direct Sales Department: personal loans, credit cards, mortgage loans.

Formations

Pas de formation renseignée

Réseau

• Adrian MUNTEANU