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Cécile DANET

LONDRES

En résumé

Mes compétences :
surgery training
related skills
manage daily expenses
develop strong customer relations
Restaurants
Microsoft Word
Microsoft Outlook
Microsoft Office
Microsoft Excel
Managerial Skills
Manage the renewal
Develop procedures

Entreprises

  • Royal College of Surgeons - Education Programmes Assistant

    2015 - maintenant Provide detailed and prompt responses to postal correspondence,
    telephone calls and email messages
    Ensure relevant information is available from applications
    Liaise with course background information to participants and faculty
    according to department processes and within given time frame co-
    ordinators from our regional centres with regards to courses processes
    and procedures
    Send course material and programme
    Release course materials from warehouse, where necessary, using
    agreed procedures and processes
    Maintain and update students, instructors and coordinators records in
    our internal database
    Provide reception cover for the Education Centre
    Contribute to the continuing process of review, development and
    improvement of Education Department processes

  • Alliance Française de Londres - Course Administrator

    Paris 2012 - 2014 Respond to general enquiries (mail, calls and face to face) in a promptly
    manner
    Deal with students course applications and record them in the school
    database
    Handle payments for courses or exams (card, cash, cheque or invoice)
    Maintain and update student records in our internal database
    Provide administrative support to course teachers by preparing
    documents, material and booking rooms
    Provide school's reception cover
    Manage enquiries and complaints, record them on the relevant system
    and seek solutions in a timely manner.
    Develop procedures, processes and services with a view to answering
    enquiries appropriately or refer to others employees as appropriate
    Support the Course manager by assisting in planning, running and
    following up on courses, meetings and exams. In addition, coordinate
    examination and assessment procedures (level test for our new
    students or TEF/TEF Canada/TEFaQ test).
    Manage the renewal of office furniture, order stationary and manage
    daily expenses
    Deal with invoices from suppliers
    Contribute to the development of marketing material such as
    webpages and brochures
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