Cécile PARÉ - PASTOR

En résumé

Entreprises

• Sodexo Singapore - Assistant Project Manager

  2012 - maintenant Member of the mobilization team for implementation of the new catering contract at KK Hospital, the largest Women’s and Children’s hospital in Singapore.
  Identified all processes, workflows and procedures and written Standard Operating Processes with graphical representations of workflows;
  Developed relevant training materials for the staff;
  Conducted training of Food Service Assistants, Admin and Cooks (50 pax)
  Conducted project with the software developer to enhance the ERP reports and provide accurate statistics;
  Developed tools and summaries to improve communication of production figures between front line operations and kitchens
  Conducted study on food wastage and proposed new quantities of buffer meals
  
  

• Volvo Trucks France - Responsible for Network Development and Business Intelligence

  2010 - 2011 Provided market analysis and predictions on sales tendencies with comprehensive statistics on the French Heavy Truck Market.
  Oversaw studies on targeted areas to help decision making on investment in new workshops.
  Evaluated running population around each service point.
  Coordinated qualitative requirements assessment of Volvo Trucks France' dealers and workshops network.
  Coordinated ISO 9001 & 14001 certification of Volvo Trucks France HQ - a strategic project for the company, successfully achieved in September 2011.
  
  

• Volvo Trucks France - Export and National Fleets Senior Executive- Used Trucks dpt

  2007 - 2010 Quoted Residual Values of new trucks thru Used Trucks System (pan European software)
  Managed buy-back portfolio (registration, extension, end of contracts)
  Monitored returns of vehicles coming back from contracts (repair and maintenance, transport, invoicing of over mileage and late return).
  Promoted export profile trucks to European Volvo Markets Companies and to traders (e-mailing, catalogues, websites)
  Followed activity (weekly report for stock level, sold units, repair and maintenance expenses, net margin, sales and purchase channels)
  Monitored development of VoTruckFinder.com, Volvo Trucks France' used trucks website, from the selection of supplier to publication on the Web. Presentation of the website to the Volvo Trucks Europe Division Board.
  Assisted Rental Truck Manager in fleet management.
  Implemented Volvo Rental System following Goteborg HQ instructions.
  Trained French users to the Volvo Rental System.

• CAT Logistique Cargo - Customer Service Manager - Motorbike department

  2005 - 2007 Oversaw day-to-day logistics services (custom clearance, warehousing, land transport and prep. before delivery) for Key Accounts (Kawasaki, Yamaha, BMW, Ducati) on the French motorbike market.
  Improved service quality by collaborating closely with Operations team and 14 logistics platforms.
  Managed a team of two employees in charge of handling day-to day logistical operations
  Supervised invoicing and payment recovery.
  Promoted and started new business and revenue streams with existing clients
  Assisted Senior Marketing and Sales Manager in developing new business and answering tenders (Honda, Bombardier.)
  Coordinated cross-skills projects involving Human Resources, Finance, Legal, Research, and IT departments.
  Increased turnover by 18% in 24 months.
  
  

• CAT Logistique Cargo - Account Manager - Motorbike department

  2004 - 2005 Handled day-to day logistical operations: quotations, orders, delivery follow up.
  Arranged and coordinated product shipping for 70 special customer events, e.g.: Paris
  Motorbike Show, Paris Boat Show, Enduro du Touquet.
  Re-engineered KPI reports and provided statistics on service quality (lead times, claims).
  Reorganized invoicing procedures and process invoices.
  Promoted to Customer Service Manager within 1 year

Formations

• Grenoble Ecole De Management ESC Grenoble GGSB EMSI (Grenoble)

  Grenoble 2000 - 2003 Master in Management