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Christophe DJELLAL

PARIS

En résumé

Highlight: Marseille 2017, European Capital Of Sport
- Citizenship, Education, Handicap, Healthcare, Journalism, Leisure, Senior, Style, Technology, Tourism, Women
- POC with Microsoft Solutions

Skills:
- Pre Sales, Consulting, Training, Functional Architecture, Verticalization, ...
- CRM, Social CRM, Social Media, Data, Digital, eMarketing, ...
- Sport, Tourism, Healthcare, Real Estate, Retail, ...

Technologies:
- CRM: Microsoft Dynamics CRM Online/2016/2015/2013/2011/4, Microsoft Dynamics Marketing, Microsoft Social Engagement, Sure Step
- AX : Microsoft Dynamics AX 2015/2012, Connector for Microsoft Dynamics
- Collaboration, Communication: SharePoint, Office, Yammer, Skype for Business, Microsoft Dynamics Learning Portal
- Business Intelligence: Power BI, Reporting Services, Analysis Services, Integration Services
- Social Media: Twitter, Facebook, LinkedIn, YouTube API
- Cloud: Azure, IoT, Machine Learning

Mes compétences :
Microsoft Dynamics CRM
Office 365
Social CRM
Business Intelligence / Décisionnel

Entreprises

  • Flexmind - Microsoft Dynamics CRM 2015 Consultant

    PARIS 2014 - maintenant Microsoft Dynamics CRM Online/2015/2016
    Microsoft Dynamics Marketing & CRM Connector
    Microsoft Social Engagement & CRM/MDM Integration
    Microsoft Dynamics AX Connector
    Power BI

    Pre Sales
    Analysis, Design, Settings, Customization, Training
    Functional Architecture
    Verticalization, R&D (Sport, Retail & eCommerce, ...)
    Microsoft Dynamics AX 2012 & 2015 (Self-learning)

  • Independent Consultant & Miscellaneous - Microsoft Dynamics CRM Consultant

    2007 - 2014 Microsoft Dynamics CRM 2013 at 3Li Business Solutions
    Mission: Analysis, Design
    Modules: SFA
    Vertical: Agriculture, Retail

    Microsoft Dynamics CRM 2011 Trainer (MCT) at Ib Formation (Cegos Group, Training)
    Mission: Training
    Modules: Introduction, Marketing Automation, Sales Management, Service Management, Service Scheduling, Customization and Configuration, Workflow and Dialog Process, Reporting

    Microsoft Dynamics CRM 2011 Consultant at HMC Group (Aparthotels)
    Additional Softwares: SQL Server 2012, SharePoint 2010, HTML5, CSS3
    Mission: Analysis, Design
    Modules: SAF, Marketing Automation, Customer Service

    Microsoft Dynamics CRM 2011 Consultant at Editions Atlas (e-Learning)
    Mission: Code Documentation
    Modules: SFA
    Volumes: 100 Users

    Microsoft Dynamics CRM 2011 Consultant at Réseaux Bureautique (Canon Distributor)
    Mission: Project Manager, Analysis, Design, ERP Integration, Data Migration
    Modules: SFA
    Partner: Alsy
    Volumes: 80 Users

    Microsoft Dynamics CRM v4 Consultant at ib Formation (Cegos Group, Training)
    Mission: Analysis, Design, Training
    Partner: Alsy
    Volumes: 100 Users

    Microsoft Dynamics CRM v4 Consultant at Best Western France (Hotels)
    Mission: Analysis, Design, Development, Deployment, Training
    Modules: SFA, Marketing Automation, Customer Service, Website Integration
    Volumes: 35 HQ Users, 300 Hotels

    Microsoft Dynamics CRM v4 Consultant at Mediapost Multicanal (La Poste Group, Marketing Campaigns)
    Mission: Pre-Sales, Audit, Neolane Integration

    Microsoft Dynamics CRM v4 Consultant at Amesys (Telecom)
    Mission: Pre-Sales, Audit

  • Boots Healthcare France - CRM & BI Project Manager

    2003 - 2007 Scope: Sales Force Automation, Marketing & Trade Marketing (Mass-Market Retailing, Wholesaler), Reporting
    Brands: Strepsils, Nurofen, Lutsine
    Project Team Leader (UK): SAP, Siebel
    Used Technologies: SQL Server 2000, Analysis Services, C#, ASP.NET, IIS, Crystal Reports, BO Xi
    Volumes: 3 Collaborators, 80 Users

  • AXA Real Estate Investment Managers France - ERP & BI Project Manager

    2000 - 2002 Scope: Business Repository Design & Management (Assets), Reporting
    Softwares: Comptarel (AS400 Accountancy), Carat (Consolidation), Etafi (Taxation), BO v5 (BI)
    Volumes: 3 Collaborators, 50 Users, 250 Managed Companies

  • Independent Consultant - ERP & BI Consultant

    1992 - 2001 ERP: Oracle Financials, SAP, Adonix
    Business Intelligence: Cognos, Business Objects
    Partners: Sema Group, Cap Gemini, Arthur Andersen
    Verticals: Services, Retail

    Saari (Sage): Pre-Sales Consultant & Trainer (Accountancy, Cash Management, Taxation, Payroll, Sales Management, Retail)
    Selflearning Developer: Clipper Nantucket & dBase III Plus, C++

Formations

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