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Christophe PROTAT

Paris cedex 16

En résumé

An experienced individual with a proven track record of successful CRM projects management through methodical, thorough and diligent work. As a natural relationship builder, I’m equipped with the strong technical skills. Able to analyze and propose adapted technical architecture designed to customer needs. I’m flexible and able to adapt positively to any challenges that arise. I’m also comfortable at making sometimes difficult decisions and taking ownership of key issues

Mes compétences :
CRM
Programmation
Project management
Oracle
Base de données
Architecture
Relation client
Deploiement de systemes d'informations
ITIL
Expert
International
Technical
project manager
CMMI

Entreprises

  • Adobe - Chef de projet

    Paris cedex 16 2013 - maintenant Implémentation de la solution de marketing cross-canal Adobe Campaign (Neolane)
  • Cegedim RM - IT Project Manager

    2006 - 2013 Responsible for ensuring the safe delivery of CRM solution MI 5.1 for laboratory Sanofi France with over 1500 offline users. I work in accordance the company policy & procedures and adhering to all statutory and regulatory legislation (SIMPle, GxP, DMOS)

    • Leading the Cegedim CRM MI implementation for 1500 users
    • Working closely with the customer, Cegedim IT (Architecture designing ) and ECC teams (specific development and change management)
    • Designing deployment strategy
    • Managing day-to-day operational aspects of the project
    • Managing field force computer stock
    • Establishing the overall success criteria for a project, including; time, cost, technical and performance parameters
    • Writing progress reports & presenting them to directors
    • Monitoring all work in accordance with schedules
    • Producing & maintaining project management plans
    • Monitoring and managing contractors, consultants and third party suppliers within each project
    • Accountable for successful support teams handover
  • Cegedim RM - CRM, implementation consultant

    Boulogne-Billancourt 2004 - 2006 Responsible for CRM Atlas projects integration & deployment. Consulting at specific interfacing development in order to connect Cegedim CRM with customer main Data warehouse
  • HCB - Multimedia developer

    2003 - 2004 Design and develop intranet PHP & MySQL website / www.hcb.fr
  • Cegedim - Mainframe Analyst Developer

    Boulogne-Billancourt 2002 - 2004 Developer IBM VM/CMS systems
  • PC21.fr - Web programing

    2002 - 2002 Design and program a e-commerce Website using ASP & SQL Server http://www.PC21.fr

Formations

Pas de formation renseignée