Clerc ZIA

En résumé

Entreprises

• Oddsring - Customer Relations Contractor

  2016 - maintenant * Provided first contact resolution of customer issues ;
  * Organized the workflow to meet customer timeframes ;
  * Performed market research surveys on customer needs and
  requirements as well as information on new products
  * Monitored exisiting accounts and sought opportunities to further develop
  client relationship

• Restaurant L'Atelier - Co-founder

  2014 - 2015 * Established the business from interior design,visual display to
  customer relation management.
  * Achieved 80% customer retaintion within 2 months

• MAC Magazine - Advertising Sale freelance

  2011 - 2012 * Achieved success through the achievement of personal and team
  targets
  * Completed sale documentation and efficient use of internal till and stock
  systems
  * Introduction to various advertising programs and modes of advertising ;
  * Processed post-event summaries, invoices, and critiqued execution of
  event for general client service satisfaction
  * Contributed creative, innovative ideas and concepts for product imagery ;
  * Coordinated product launch campaigns, attended and contributed to
  outreach events

• PAJO Sp.z.o.o - Supervisor

  2009 - 2011 * Followed an established and defines filing and administration. ;
  * Executed more than 500 contracts, visa applications, working permit
  and passport processing
  * Travel arrangements and preparation of travel documentation ;
  * Held weekly conference calls and quarterly on-site meetings with
  customers, identifying and addressing issues and concerns

• Freelancer - Consultant - Stylist Assistant

  2005 - 2008 * Arranged proper sequence of outfits and assisted clients in wearing
  them
  * Supported photo shoots and fashion shows by prepping merchandise in
  a timely and efficient manner
  * Participated in customer briefs and meetings of creativity in
  collaboration with stylists / designers
  * Prepped and assisted with on set photo shoots for editorials with
  celebrities and high profile individuals
  
  OTHER EXPERIENCE

Formations

• Adam Mickiewicz University (Poznan)

  Poznan 2009 - 2009

• Institut Internationale De Han (Taipei)

  Taipei 2008 - 2008

• Shih-Chien University (Taipei)

  Taipei 2004 - 2007 Fashion Design

Réseau

Pas de contact professionnel