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Clothilde LARCHÉ

LYON

En résumé

Jeune diplômée |MSc spécialisé dans le tourisme et l'événementiel de Skema Business School|
2 ans d’expérience épanouissante dans la vente hôtelière |au sein des équipes commerciales et évènementielles du Méridien Nice et du Columbus Monte-Carlo|

Dynamique, autonome, organisée, créative, rigoureuse, aisance relationnelle.
Sens de l'écoute, des responsabilités et du détail. Techniques de communication et commerciales.

Disponible immédiatement
clothildelarche@gmail.com

Mes compétences :
PCIE
Permis de conduire
Techniques de vente
Gestion de projet
Communication
Evénementiel
Gestion budgétaire
PSM Opera
Business English
Hôtellerie
TOEFL

Entreprises

  • Starwood Hotels & Resorts - Le Méridien Nice - Reservations sales agent

    2015 - 2016 - Answer enquiries by phone, e-mail and fax
    - Provide information about the hotel: products, packages, services and facilities
    - Optimize room occupancy by considering the period and availability of the hotel
    - Maintain good relationships with clients to create guest loyalty
    - Ensure effective communication with all departments in order to bring the best possible results

  • Starwood Hotels & Resorts - Le Méridien Nice - Group Sales Assistant

    2013 - 2014 - Maintain an accurate and current database
    - Effectively communicate with clients to gain commitment to close contract
    - Effectively communicate with clients via telephone, face-to-face and written communication
    - Be able to demonstrate a full knowledge of all services, relevant selling points and benefits
    - Maintain a current and accurate knowledge of competitors, be able to highlight their disadvantages and promote relevant benefits
    - Support on events as Formula 1 Grand Prix 2014, Cadiostim Congress

  • Columbus Monte-Carlo - Sales & event coordinator

    2013 - 2013 - MICE (Meetings, Incentives, Conférences, Exhibitions/Events) coordination
    - Coordination support on events as Formula 1 Grand Prix, Tennis Masters, Anti-Aging Congress
    - Involved in 2014 FIT & Corporate strategy definition
    - I charge of contract renewals and new accounts prospecting, negotiations and signatures
    - Update of sales Tools and marketing collaterals (roadbook, prestay services brochure)

  • Le Festi - Vice Présidente

    2012 - 2012 Organization of the Business School's Festival of Theatre in Cannes
    - Contact with the troupes
    - Contact with the Professional judging panel
    - Communication and promotion on the event
    - Contact with sponsors
    - Logistic organization

Formations

  • Skema Business School

    Sophia Antipolis 2011 - 2015 Master of Science Strategic Event Management & Tourism Management

    Write Master Thesis « How Destinations can become « Film-Friendly » and attract the Movie Industry? »

  • Lycée Bonaparte

    Toulon 2009 - 2011 Concours aux Grandes Ecoles de Commerce

  • Lycée Beaussier

    La Seyne Sur Mer 2008 - 2009 BAC Économique et Social

    Mention Très Bien et Européenne (Espagnol)

Réseau

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