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Colin MASTERSON

PARIS

En résumé

Determined, resourceful and target driven senior executive in the telecom and services industry in an international environment. Conceptualizes and implements cost effective innovative solutions. Operations management of strategic and high pressure service projects, bid management, business and results orientated, P&L, M&A. Partners closely and constructively with business leaders and C Level executives. Excellent management and communication skills
Technology architecture & integration

Fluency in French and English (mother tongue)

Mes compétences :
Télécommunications
Management opérationnel
P&L
Ingénierie Réseau
Management de transition
MVNO
Management commercial

Entreprises

  • Nrj Mobile - EI Telecom - Network Director

    2015 - maintenant Director of Full MVNO Network with reponsability for programs , engineering and operations.

  • Virgin Mobile - CTO Head of Telecom programs, engineering & procurement at Virgin Mobile France

    Clichy 2010 - maintenant Successful implementation of greenfield Full MVNO network for Virgin Mobile in France. Driven the tender, procurement and contractual process for national and international suppliers including SIM (and associated platforms), roaming agreements and network suppliers.

    Responsible for developing a full IP network with national and international IP interconnection.
    A dedicated externalized offshore network operations center was set up to maintain and supervise the network.
    Virgin Mobile France, with 1,7 million subscribers, is one of the largest Full MVNO in Europe and the only one interconnected to 3 host operators. The first phase of the project was rolled out in 7 months and a second MNO was interconnected four months later. Virgin owns a complete core, packet and IN network and offers a complete range of packages to customers including post, pre-paid and hybrid plans.
    Successful roll out 4G core network.

  • Devoteam - CTO &Sales Telecom BU

    Levallois-Perret 2005 - 2010 An IT & Telecom service company specialised in providing services to the leading Operators, NEPs and media players.
    Head of operations and product management for 3 specialised BU’s comprising 300+ telecom consultants and inhouse products in the IMS, NGN, and IPTV domain.

    Product management of the telecom BU scope including 3rd Party Application’s and productions developed by our R&D center in Lannion.
    Service center offerings including Validation services for IMS, NGN, IPTV portal & services and VoIP platforms .
    Definition of product portfolio for the telecom industry within the group worldwide.
    Heading pre sales and bid management for major tenders and operational management of existing multi million euro projects with Ericsson, Aastra, ALU, NSN, SFR etc.

  • Siemens - Head of customer support

    Saint-Denis 2004 - 2004 Head of Customer support department for Core Network activites

  • MobileWay - Technical and IT Director

    2001 - 2003 MobileWay offered an SMS solution to content providers giving them access to end customers worldwide. The technical department was comprised of more than 50 engineers of various nationalities in different locations. A Follow the Sun global customer support center was created with hubs in Paris, San Francisco, Singapore.
    Major achievements included creation of a international integration center to industrialize the product rollout process allowing successful SLA negotiation for strategic and global customers such as Nokia, JP Morgan etc.

  • Siemens - Operations Manager Intelligent Network Department

    Saint-Denis 1998 - 2001 Management of 55 engineers of 14 different nationalities with responsability for
    -Overall Project management
    -System acceptance in association with international development centers
    -Installation and putting into operation of the network infrastructure
    -24h 7d Maintenance of network infrastructure
    -Setting up organizational and documentation structure permitting obtention and renewal of ISO 9002 certificate.
    -Creation of IN competence center for Siemens in Eastern Europe and North Africa
    -Negociation and owner of SLA agreements worth 4 MIO Euros annually incorporating compensation policy

  • Matra Ericsson France - Head of customer support

    1990 - 1997 During this period within the Ericsson Group in Paris starting off as a software developer in the fixed networks specialized in the subscriber access domain, followed up by an extensive period in the integration and trouble shooting department I moved in the customer support domain.
    The primary objective of the newly created customer support department was to provide an professional technical and support interface to France Telecom R1D (CNET) allowing to reduce significantly the incident resolution duration and guarantee faster rollout to networks in a period of deregulation of the French telecoms market

Formations

Pas de formation renseignée

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