Mes compétences :
Translation
Proofreading
Transcription
Social Networking
Social Media
Entreprises
CMDP Communications
- Founder and Director
2009 - maintenantThis role includes providing freelance transcription and translation services for a variety of clients, including television and animation post-production, retail packaging and media companies.
CI Financial
- English-French Translator
2007 - 2012This role included the translation of marketing materials, presentations, client communications, press releases, financial statements and Web material for the various subsidiaries of CI Financial (CI Investments Inc., Assante, United Financial). While mainly completed from English to French, translations were also required from French to English. Most recently filled the role of co-manager during a maternity leave to edit and assist in liaising with internal and external providers and clients.
CI Investments
- Bilingual Client Services Team Leader
2005 - 2007This role focused on responding to telephone in-depth inquiries from clients and financial advisors to provide account-related or procedural information. Other duties include resolving escalated calls and supervision of a team of eight representatives in areas such as product knowledge, training, coaching and telephony monitoring.
Legislative Assembly of Ontario - Hansard
- Bilingual Transcriber
2003 - 2005This role involved the reporting and transcription of parliamentary debates and committee meetings for the Legislative Assembly of Ontario.
Formations
School Of Continuing Studies, University Of Toronto ESL (Toronto)