Mes compétences :
SIP
ISUP
Virtualisation
VoIP
H.248
ISTQB
IMS Architecture
Télécommunications
Protocole TCP/IP
H.323
Entreprises
Comverse - Netcentrex
Wakefieldmaintenant
Comverse
- Integration Engineer (IMS solution)
Wakefield2008 - 2009► Technical analysis and review of Comverse IMS solution features
► Use of HP quality center and Helium automated testing tool ( python scripting ) for IMS features validation
Wakefield2005 - maintenantCustomer issues follow-up, responsible for providing analysis and fixes or workaround with high level quality according to customers SLAs.
R&D entry point for Customer's Problems, Issues or new Requests on IMS and BSMC Solution
► VoIP protocols (SIP, H.323, MGCP ISUP and H248), network (Architecture, TCP/IP) and Linux operating system (Redhat, CentOS) expertise
► Root cause analysis and customer status reporting
► Customer issues and tickets follow-up
► Close working and follow-up with R&D for bugs backporting and new requests studies
► Collaborative work with Tier 2/3 support teams in Kuala-Lumpur and Singapore
► Periodically tickets reviews with both Support Tier 2/3 support and R&D involved team
► Accelerates the Workaround delivery within the committed SLA
► Fix validation using automated tools like Helium/Extensive testing ( + regression testing )
► Customer-like platforms installation and maintenance in local lab. ( Extensive use of KVM and VMware platform )
2004 - 2005► Product specification analysis and review on Netcentrex BSMC solution
► Test plan overview and Integration of Netcentrex BSMC Products
► France Telecom E-telephonie Project: Customer issues (AVP) and delivery follow-up (Release Notes implementation)
NetCentrex (Comverse)
- Test & Quality Engineer
1999 - 2004► Product documentation review and validation
► Quality documentation redaction
► Test plans and test campaings creation and execution for solution validation
