Mes compétences :
Creativity
Hospitalario
Management
Innovation
Extrovertido
Team Player
Hardworker
Multilingüe
Entreprises
Starwood The St. Regis Hotel Washington DC
- Management in Training Rooms Division
2014 - 2015• Front Desk Supervisor:
Sell-out controls and walk over process; inventory; strategies to maximize occupancy and revenue; Participate in management meetings.
• Guest Relations:
Prepare future arrivals of VIP guests, maintaining, updating there database and handle complaints efficiently.
• Front Desk Agent:
Cashiering; house bank; daily deposit and accurate report of receipts; group arrival procedures, room inventory and upselling techniques
Vienna International, Dream Castle Hotel Paris
- Front Office
2013 - 2013• Front desk responsibilities; Computer, Organizational, Communicate effectively with guests, peers and management; conflict resolution.
Assisting Concierge and Operator.
Leysin2014 - 2015Swiss and British Bachelor (Hons) Degree from the University of Derby in Hospitality and Events Management
Events organization: “World Of Hospitality” (2013) Human Resources Assistant Manager with a team of 200 people, and part of the guest relations’ team by welcoming 400 guests.
“International Day” (2012) Country leader in charge of cocktails, kitchen, decoration, entertainment and choreographed dances. 3 years fire marshal volunteer.
Mexico national champion in track 800m and 3rd place in 400m.
Awarded 3 trophies for being the top-scoring player in soccer. 2nd place in national bowling.
Worked as a model, in fashion shows and theater. Sports, dancing and designing are my passion.
