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Denis DERNAULT

PARIS

En résumé

Leader dynamique fort d’une gestion internationale de plus de 20 ans dans le domaine hôtelier et doté d’une expérience confirmée en rentabilité financière, qualité des services et satisfaction clientèle. Homme de terrain performant qui assure l’excellence de normes de haute qualité par le continuel développement de ses collaborateurs et en créant un environnement dans lequel la contribution de chacun est importante.
 Efficace en implémentation de services prestigieux
 Assure la formation, le développement et le mentorat des employés
 Apte a l’analyse du marché international et local, offrant une adaptation de l’offre de service fidèle aux demandes de la clientèle
 Compétent à la création du chiffre d’affaires et a excéder la rentabilité financière en améliorant continuellement les stratégies commerciales
 Capable d’élaborer des solutions aux contraintes financières
 Ambassadeur et rôle modèle de l’hôtel favorisant la communication tant avec la clientèle que le personnel de l’établissement

Mes compétences :
Financial management
Revenue management
Employee Engagement
Marketing management
Competitive Analysis
Creative thinking
Sales management
Customer Service
Team building
Profitability
People development
Business planning
People Management
Succession Planning
Public relations

Entreprises

  • Le Royal Hotels & Resorts - Sharm El Sheikh - General Manager

    2013 - 2014 www.leroyalsharm.com
    www.leroyal.com

    Le Royal Holiday Resort is a magnificent property featuring 426 rooms and suites nestled in an ocean of lush gardens and pools, 15 F&B outlets among which are exclusive fine dining restaurants, extensive Aqua Park, holistic wellness center and state of the art fitness zone and Kids Club.

    2014 TripAdvisor Travelers’ Choice Awards “Top 25 Hotels in the Middle East – Family” / “Top 25 Hotels in Egypt” / “Top 25 Hotels in Egypt – Family”
  • Rezidor Hotel Group - General Manager

    Bruxelles 2012 - 2013 www.radissonblu.com/resort-sharmelsheikh/gallery
    www.parkinn.com/resort-sharmelsheikh/gallery

    Radisson Blu Resort Sharm El Sheikh offers 331rooms and suites nestled in lush garden with creative water streams running all along. The property features a large beach, 12 F&B outlets, professional diving center, international clay tennis court and Spa. Set across her sister hotel, Park Inn by Radisson Sharm El Sheikh presents 401 rooms, suites and family accommodations, a sizable aqua park with more than 30 water entertainments, 8 F&B outlets, various ground sports activities.

    Awarded 2013 TripAdvisor Certificate of Excellence
  • Stella Di Mare Beach Hotel & Spa - General Manager

    2009 - 2012 http://www.stelladimare.com/stellaSharm/

    Build magnificently on a cliff top, Stella Di Mare Beach Hotel & Spa is an exceptional property and offers extraordinary customer care with ultimate breathtaking sea view from 298 luxury rooms, suites and villas, for which 12 F&B outlets cater to. Adjoining are first-class 9 holes golf course, holistic Spa and an international diving center with a fashionable leisure area, comprehensive of various beaches, swimming pools, Jacuzzis and water sport activities.

    96% customer satisfaction index on TripAdvisor, winning 2012 Travelers’ Choice Awards in the category "Top 25 Hotels in the Middle East - Luxury / “Top 25 Hotels in Egypt – Luxury” / Top 25 Hotels in Egypt – Romance”
  • Intercontinental Hotels Group - Executive Assistant Manager

    Atlanta 2008 - 2009 www.plamroyaleresort.com

    The former InterContinental Soma Bay Named “Hotel Museum” by the World Travel Award and actually re-flagged as Palm Royale Soma Bay is the most beautiful hotel in the Red Sea area, boasting 445 amazing rooms and suites, 14 high profile F&B outlets, 4 meeting rooms, conference & convention up to 1500 pax, exclusive water and ground sport facilities, 1500 meters private beach, luxury yacht services.
  • Concorde Hotels & Resorts - Executive Assistant Manager

    Paris La Défense 2007 - 2008 www.sharmelsheikh.concorde-hotels.com

    Awarded “The Best Value For Price” in 2008 by MENA Travel Award, Concorde El Salam Sharm El Sheikh is part of Concorde Hotels & Resorts collection of unique hotels located in legendary places. Totaling 725 rooms and suites, 11 F&B point of sales, the hotel proffers extensive leisure, ground and water sport facilities including horse riding and ice skating.

  • Domina Hotel Group - Executive Asssistant Manager

    2006 - 2007 www.dominacoralbay.com
    www.dominahotels.com

    Domina Coral Bay Hotel Resort Spa & Casino was the largest accommodation property at this time in the Middle East, over 1700 rooms, suites, apartments and villas segregated on a large complex of 7 hotels. This property which is part of the Italian hospitality company, Domina Hotels & Resorts, provided to guests over 45 F&B outlets with an adjoining conference center up to 700 pax and superb and exclusive day and night entertainment.
  • Hilton Worldwide - Director of Food & Beverage

    Puteaux 2004 - 2006 www3.hilton.com

    Leading property of Hilton International in Africa, Indian Ocean and France Division in profit margin in year 2005. 365 rooms, suites and residential apartments, Hilton Addis Ababa boasted 13 outlets with meeting & convention up to 1400 pax, large outside catering up to 4000 pax, 2 external outlets (coffee shop, pastry shop) in United Nations multiplex.
  • Starwood Hotels & Resorts - Director of Food & Beverage

    Lancaster 2003 - 2004 www3.hilton.com

    The Bora Bora Nui Resort & Spa - The Luxury Collection, now re-branded as Hilton Bora Bora Nui Resort & Spa, was the most spectacular and elegant resort in the region, awarded Australasia’s Leading Spa Resort in 2004 by the World Travel Award, it was a retreat for celebrities and listed in the Conde Nast Traveler Hot List.

Formations

Pas de formation renseignée

Annuaire des membres :