Boulogne-Billancourt2014 - maintenantLeading a team of eight engineers, delivering Distribution and Airline IT solutions (GDS, ETS, DCS transactions) for more than 150 airlines hosted on Amadeus Electronic Ticket Server. Our main deliveries are: issue investigation and recovery, problem fixing, and development of new functionalities.
• Establish a standard request analysis procedure and integrate in Kanban tool with Agile concept.
• Define SLA for different Work Package and KPI of the team.
• Provide functional expertise and train new members.
• Manage the priority of different requests and track the progression throughout the lifecycle.
• Analyse customer's requests and provide configuration change or software change proposals.
• Plan development activities of the team and provide regular status report to project stakeholders.
• Hold weekly briefing meeting with functional managers.
Amadeus Nice
- Product development analyst
Sophia Antipolis2011 - 2014Worked within different project teams and delivered new ticketing product features to airline customers.
• Analysed functional requirements and designed solutions.
• Evaluated different solutions, estimated time and cost.
• Wrote functional specifications and test cases for new product features.
• Coordinated in the project team throughout project life cycle.
• Demonstrated new product features to customers and provided functional support.
• Participated in Amadeus product innovation competition: Design of a biometric airport check-in solution and converted to an internship subject.
Ansaldo STS, a Hitachi Group Company
- Data analyst intern
Les Ulis 2011 - 2011Built a mathematical model of a metro for the CBTC (Communications Based Train Control) validation team to test the auto-pilot system.
• Analysed the test data of Shenyang Metro Rolling-Stock system.
• Built a mathematical model simulating the Rolling-Stock system with great precision.
