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Dieudonné TSHIBANDA

LUBUMBASHI

En résumé

Ingénieur technicien réseaux innovant, organiser et système capable de concevoir et déployé des infrastructures réseaux, les supervisés, les administrés, les sécurisés ainsi que d’assurer l’assistance technique et permanente aux utilisateurs finaux (HelpDesk)
J'aimerais intégrer à une équipe dynamique afin de mettre à profil et développer mes compétences techniques, participer à l’implémentation et aux déploiements des nouvelles technologies de l’information et de la communication (NTIC).

- Mise à niveau et sauvegarde des fichiers de configuration du routeur Cisco
- Bonne connaissance des protocoles de routage EIGRP, OSPF, RIP, VLAN, VTP, Spanning Tree, EtherChannel
- Administration de Cisco IOS 12.X and 15.X versions.
- Configuration des équipements réseau (Routers, Switches, Access Points)
- Surveillance de tous les périphériques Cisco utilisant Cisco Works
- Dépannage des infrastructures LAN/WAN complexe
- Bonne connaissance des outils de capture de packet tels que Wireshark, NetFlow Collector, etc.
- SNMP Network Management.
- Network Design, intégrant à la fois l'environnement Voice et Data.
- Implémentation et maintenance des backups
- Bonne connaissance de Xorcom Complete PBX (Administration de la Fil d'attente, conférence, Sécurité etc...)
- Configuration des serveurs d'accès réseau pour l'authentification AAA Security.
- Bonne connaissance de la technologie du cloud management Meraki
- Implémenter et audits des stratégies de sécurité en utilisant les ACLs, Firewalls, IPsec, SSL, VPN, IPS/IDS, AAA (RADIUS)
- Installation, Configuration et Administration de Windows Servers 2008/2012 (Active Directory, FTP, DNS DHCP, TFTP etc...

Mes compétences :
Microsoft Windows
Microsoft Office
Maintenance informatique
Microsoft Office 2013
Cisco Routers
Microsoft Office 2010
Cisco Switches
Cisco IOS
Cisco Wireless Control System
Cisco Wireless LAN Controller
VPN
Virtualisation
Cisco Certified Network Associate
Administration réseaux
SQL
PostgreSQL
Microsoft Windows Server
acquired skills
hardware support
User Support
communication and presentation skills
Troubleshooting
Oversee design
users Service Support
Reactive Maintenance
computer help desk support
help desk
remote assistance
Information Technology
Client/Server
Video Conferencing
Active Directory
Canopy
Dell Server Hardware
Domain Name Server Protocol
Dynamic Host Control protocol
EIGRP (Enhanced Interior Gateway Routing Protocol)
ETHER
File Server
Firewalls
HP Server Hardware
IP
IPSec
Intrusion Detection System
Intrusion Prevention System
JIRA
LAN/WAN > LAN
LAN/WAN > VLAN
LAN/WAN > WLAN
Microsoft Access
Microsoft Exchange 2013
Microsoft Windows 10
Microsoft Windows 2000 Server
Microsoft Windows 7
Microsoft

Entreprises

  • Frontier ERG (RDC) - Engineering EMS Planner Assistant

    2019 - maintenant - Access Control
    - PM Schedule (Assist)
    - PM Parts Forecast Report
    - Backlog and Filing
    - Machine Daily Performance Report
    - Tyres Reports
    - Wearcheck System Report
    - Stores Reports
    - Pre-starts noncompliance reports
    - Damage Reports (Daily, Weekly and Monthly)
    - Environment Reports and Return and Repair
    - EMS Dispatch + HR Control

  • PATH - IT and Admin Clerk

    2017 - 2018 - Ensure that all workstations and laptops are properly configured and maintained, as well as monitor virus and security alerts notifications and implement protection procedures.
    - Support the computer needs of travelers.
    - Support conferences, videoconferencing, and telephone systems.
    - Act as Back-up to the IT officer.
    - Support training sessions, including the preparation and operation of equipment.
    - Assist in developing analysis and database applications and perform data entry
    - Participated in Erection of Tower for accommodating satellite communications (Thuraya FDX)

  • PATH - Lubumbashi - IT Assistant

    2016 - 2017 - Act as Back-up to the IT officer.
    - Adhere to PATH Hardware/software troubleshooting standards
    - Ensure that all workstations and laptops are properly configured and maintained, as well as monitor antivirus and security alerts notifications and implement protection procedures.
    - Support conferences, videoconferencing, and telephone systems, training sessions
    - Oversee design and printing of materials.
    - End-users Service Support (Ticketing, tracking, surveys, sites surveys, inquiries, support)
    - Provided computer help desk support to end-users by direct contact, via phone or using remote assistance tools such as Team Viewer, Remote Desktop Connection etc…
    - Installed, Maintained, Monitored, LAN and WLAN equipment and ancillaries including cabling jobs
    - Performed planned preventive maintenance and unplanned corrective maintenance for laptop, desktop, printers, scanners, Digital Senders network equipment and UPS Systems etc.
    - Provided computer help desk support and technical training on hardware/software to end users
    - Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
    - Perform various administrative duties such as PATH mail and Pouch Services, Act as Focal Point for Physical Control and Inventory Unit, Submit, Follow-up, Issue Fault Reports, Request for replacement, Spare Parts and Supplies
    - Receive, Inspect, Test, Install, and deploy IT equipment to End-users and initiate steps to maintain Inventory Database Updated

Formations

  • Katanga Methodist University (Lubumbashi)

    Lubumbashi 2014 - 2016 Cisco Certified Network Associate - CCNA

    CCNA Routing and Switching is for Network Specialists, Network Administrators, and Network Support Engineers with years of experience. The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks.

  • Institut Superieur De Statistique (Lubumbashi)

    Lubumbashi 2012 - 2014 G2

Réseau

Annuaire des membres :