Dimitris KOUSTOUMPARDIS

En résumé

Entreprises

• Facadoro - Commercial Director

  2012 - 2016 * Managed the wholesale & retail sales team for Greek, Cyprus and Balkans territory. Conducted frequent retail store visits (B2B retailers, franchise boutiques) in order to maintain a mutually beneficial business relationships with them.
  * Stayed updated with the international industry through visiting important exhibitions (Basel, Vicenza, Hong Kong, Bangkok). Established exclusive distribution agreements with foreign brands (Chopard, Corum, Ulysse Nardin etc.)
  * Took part in the creation of a new brand strategy focusing on high-end ranges to differentiate the brand. Conducted market and competitor analysis to define the brand's positioning and instilled a luxury mind-set, from creation to production and sales. Awarded a place in ``Top seven Superbrands'' for jewellery & watches by Superbrands.
  * Allocated resources (tangible and intangible) accordingly, in order to reach and exceed the firm's established business goals. Supported a boost in both sales revenue and margin, by 40% and 20% respectively.
  * Created concept and delivered a new ``Surrealism'' limited collection. Inspired by Dali's, The Persistence of Memory.
  Worked with an external designer to create the collection and design packaging and created marketing video to convey the spirit of the brand and the story of the collection.
  * Analysed wholesale & retail sales' performance, based on both quantitative data (sales, average spending, conversion ratio etc.) and qualitative data (client satisfaction, selling skills, product knowledge etc.). Directed and coached managers to ensure excellent customer experiences throughout the customer journey.
  * Overviewed firms' critical figures, including retail boutiques, such as P&L, cashflow, inventory level and CRM.
  * Ensured that the distribution network strategy is in line with the brand's strategy and collaborated with both B2B and B2C sales teams, to avoid store `cannibalization' and channel conflict.
  * Led cross-functional teamwork between the sales, marketing, and production departments, to enhance their coherence.

• Facadoro - Marketing Director

  2010 - 2012 * Tailored retail marketing initiatives to be relevant to the brand universe. Collaborated with the retail team to ensure the implementation of prime window location, merchandising, staffing and mystery shopping throughout the brand's retail environments. Reviewed and adjusted the above, to ensure brand positioning.
  * Drove the company's digital transformation and developed a strategy to integrate on and off-line business. Achieved 100%+ online revenue growth each year for three years, and is on-track to deliver 10% of corporate revenue by 2018.
  * Revised the firm's communications strategy to incorporate traditional and digital media. Created in-house digital team. Developed a new website, created a social media strategy working with an agency to develop a Facebook page, created digital brand newsletters and used Google Analytics and SEO techniques to target advertising.
  * Managed product development. Analysed the existing competition, internal data (TO/units/price segment/clients) and assessed changes in customer preferences. Guided internal/external designers in the creation of new collections.

• Facadoro - Finance Manager

  2007 - 2010 * Planned and controlled budgets, costs, sales, and financial business performance, according to the company's requirements, in all directed operated retail stores in the region. Proposed cost-effective solutions.
  * Measured ROI of corporate investments, including all new store openings. Proposed suggestions to maximise profit, by benchmarking the best practices across the stores, shared and built on good ideas. Project-managed all new retail store openings or store closures, as required.
  * Defined and executed a successful relationship building strategy with the bank that lasted for 2 years and secured refinancing of 4.0 million EUR , with an impressive for Greek standards 1.80% interest rate.
  * Managed the relationships and negotiated the key terms with all major retailers, department stores, and suppliers.
  * Prepared grant applications and secured EU subsidies over three years to sustain the firm's business activities.

• Facadoro - Assistant Finance Manager

  2004 - 2007 Assistant Finance Manager (promoted from Assistant Accountant)
  * Managed internal inventory audits and investigated and resolved discrepancies.
  * Conducted an ongoing sales performance analysis by SKU and defined sales commissions with sales teams.
  * Negotiated payment terms with customers, credit terms with suppliers and interest rates and terms with banks.

Formations

• HEC Paris

  Paris 2017 - 2017 Certificate
  
  LVMH/HEC, Excellence in Client Experience Certificate

• HEC

  Paris 2016 - 2017 Executive MBA

• SDA Bocconi School Of Management (Milano)

  Milano 2015 - 2015 Advanced Certificate
  
  Advanced Certificate in Luxury

• University Of Piraeus (Athens)

  Athens 1999 - 2004 Bachelor of Science
  
  Economics

Réseau

Pas de contact professionnel