El Malick NDIAYE

En résumé

Entreprises

• MAERSK LINE - Intermodal Coordinator

  Boulogne-Billancourt 2009 - maintenant TEAM MANAGEMENT
  
  Coach team and provide needed support
  Continuously monitor team performance against established KPIs and other targets
  Continuously adapt Intermodal processes and products to match customer needs and CARE concept
  Drive engagement in Intermodal as leader
  Assist the Manager on Intermodal Process Support Management
  
  PROCCUREMENT MANAGEMENT
  
  Maintain and refine the buying procedure to assure that requestor is receiving the highest value.
  Direct involvement in negotiating favorable prices and terms with suppliers.
  Work to improve KPI's on inventory and payment terms, supplier selection decisions, organization efficiency, quality, delivery, and customer service.
  Develop new/alternative sources of supply.
  Review supplier performance for specific commodities.
  Develop and enforce corporate procurement policy.
  Develop and implement Company contract strategy together with appropriate systems, policies and processes.
  Determine and evaluate sustainable improvement opportunities for specific commodities.
  Manage and Coordinate performance monitoring on diverse range of contracts to achieve continuous improvement and maximum value for cost
  
  INTERMODAL BUSINESS DEVELOPMENT
  
  Sell Trucking and ICD activities
  Monitor and act on volume trucked by ML/SCL through Intermodal
  Selection of best vendor based on reliability and cost.
  Customer care for Intermodal Performance
  Set up commercial strategy to develop Intermodal Business
  
  COMMUNICATION AND REPORTING
  
  Ensure constructive communication with customers, Customer Service, Sales and truckers for
  best possible co-ordination of daily operations.
  Note customer's complaints and take appropriate actions.
  
  COSTS CONTROLING & PAYMENT PROCESSING
  
  Control 3P truckers & CCID invoices.
  Create Purchase Order, Goods Receipt & Release P.O
  Control weekly CIS trucking invoice before confirming amount to finance team.

• Maersk line - Customer service agent

  Boulogne-Billancourt 2008 - 2009 INVOICES PREPARATION
  
  • Front desk officer, job is to collect appropriate documents, prepare invoices and submit to customers for payment.
  
  GCSS IMPORT TASKS
  • Ensure at the end of the day that all GCSS tasks related import are closed in System to avoid any delays especially for finance to enable them to post it in system.
  
  MAIL ATTENDANCE
  • Ensure all incoming messages are daily attended as a professional and avoid reminders meaning deadline of 24 hrs for any reply
  
  CUSTOMER ASSISTANCE
  • Ensure all telephone requests are timely attended and customers well served, ensure in that way that a very good service is rendered to our customer for their satisfaction
  
  CUSTOMS TRANSACTION FOLLOW UP
  
  • Handle all customs transaction by ensuring that manifest amendment are invoiced and paid prior approval
  

Formations

• Bordeaux Ecole De Management

  Talence 2012 - 2013 Master Management & Business Administration

Réseau

• Aida NIANG

• Bousso KEBE

• Djibril KEBE

• Mamadou GUÈYE

• Mohamed LO

• Ndeye Fatou DIAGNE

• Niang MAIMOUNA

• Rokhaya SARR