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Elio PAGOTTO

ECUBLENS

En résumé

Mes compétences :
Audit
Budget
Certification
Coaching
Communication
Consulting
Creativity
Customer Service
Gouvernance
IT Gouvernance
Management
Microsoft Project
PMI
Team building

Entreprises

  • Event company - Delivery Manager

    2009 - maintenant Restructured the Service Desk staff (8 people)and implemented measures to both improve the performances of the team and the quality of service delivered to end-users community (450 customers)

  • Givaudan - Managing Consultant

    Argenteuil 2008 - 2009 Reorganized and lead a staff of 6 Infrastructure Engineers in charge of operating 300 Windows servers

  • Sword Services - Project Director

    2006 - 2008 Managed Software Engineer’s staff (20 people)in charge of delivering FTFP projects and on-going maintenance for in-house CRM systems. Coordinated development activities with off-shore site

  • Philip Morris - IT Manager

    Lausanne 1999 - 2006 PMI HQ - Managed the IS team (3 employees and 10 external resources) in charge of providing a portfolio of global solutions to the Marketing Research worldwide organization.
    PMI Swiss Market - Head of IT department (6 employees, up to 7 contractors) in charge of delivering CRM systems and managing IT infrastructure and Service Desk for the Sales and Marketing organization.
    PMI Swiss Market - Held positions of Software Engineer and Project Leader

Formations

Pas de formation renseignée

Réseau

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