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Danish Refugee Council
- Senior Operations Manager
2018 - maintenant
• Leads all Supply Chain Operations of DRC Greece, under DG ECHO & HOME funding, consisting of: Procurement & Logistics (Warehouse, Assets & Fleet Management)
• Reporting accountability
Key Achievement :
• Managed activities across Greece & Europe for implementation of DRC Global ERP project Microsoft Dynamics 365 – Supply Chain Track as of Jan 1st 2019 (1 Country Office & 3 Sub Offices – 300 employees)
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Save The Children
- Senior Operations Manager
London
2017 - 2018
• Led all Procurement operations of Humanitarian Emergency Response in Greece, under UNHCR & DG ECHO funding
• Led all Logistics operations consisting of: warehouse distribution flows around Greece, fleet, assets
• Budget and reporting accountability
• Managed all Operations closure activities of Save the Children offices in Greece (530 employees)
Key achievement:
• Operations and processes alignment between Country & Field Offices
• Coordination and realisation of closure activities (1 Country Office & 4 Field Offices) within 4 months
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International Medical Corps
- Senior Operations Manager
2016 - 2017
• Led all Procurement & Logistics operations on numerous sites in Greek territory (UNHCR, EDG CHO, DFID funding) related to Humanitarian Emergency Response in Greece
• Coordinated all warehouse and distribution flows
• Handled fleet, assets, IT, security and department’s internal and external reporting
• Managed all closure activities of International Medical Corps offices all over Greece (130 employees)
Κey achievement:
• Implemented Logistics & Procurement reporting internally and externally (Split, Croatia – L.A., USA)
• Set up & closure activities management (1 Country Office and 2 Sub Offices) within 1.5 months
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thomas poutas international gmbh
- Senior Project Manager
2013 - 2016
Reporting to company CEO
* Managing interim projects related to Business operations, Strategic management, Change management, Operational Excellence
* Promoting, implementing, training of HR on line assessment tool , CAPTain
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Sony Ericsson Mobile communications hellas s.a.
- Head of Operations
2005 - 2012
sony (ericsson) mobile communications hellas s.a. 01/2002-12/2012 (Hub Office for Greece, Cyprus, Romania, Bulgaria, Fyrom, Turkey & Israel)
Reported to Regional Head of Control & Planning located in Munich, Germany.
Leading 7 direct reports in all markets.
Handled Annual Operations (G&A) expense budget of 7 mio EUR for all markets. Held full responsibility of Supply Chain, Purchasing/ Procurement, Human Resources, Legal and IT, Office Management
Key achievements:
* Managed 6 Office Relocation projects in 2004, 2005, 2006, 2011, 2012 in Greece, Romania, Bulgaria, Turkey (including office area search, contracts, vendors, IT) ;
* Reviewed/renegotiated all G&A vendors and contracts for all markets achieving year over year savings of 35% to 40% ;
* Set up Branch offices in Romania, Bulgaria (2005, 2006) from legal/administrative/ operational perspective ;
* Managed successfully ISO 9001 audit preparations for GR office in 2006 and 2010 ;
* Reached Supply Chain KPI's of Forecast Accuracy : 90%, Delivery Accuracy : 99.5% (2.5mio sales units) ;
* Restructured Product Distribution in RO, BG, IL, TR ;
* Participated in Global design and implementation of CRM tool (SMART) for Sales
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Sony Ericsson Mobile communications hellas s.a.
- Head of Finance, Supply Chain & Operations
2002 - 2005
sony (ericsson) mobile communications hellas s.a. 01/2002-12/2012 (Hub Office for Greece, Cyprus, Romania, Bulgaria, Fyrom, Turkey & Israel)
Reported to Market Unit Head located in Hub office at Athens, Greece. Lead 6 direct reports in all markets
Handled Annual Selling Expense budget of 6 mio eur. Held full responsibility of Finance / Accounting and Business Controlling, Purchasing/Procurement/ Supply chain and Human Resources.
Key achievements:
* Set up of all Operational/HR/Finance/Business Controlling/Logistics/Forecasting processes of new Joint Venture (Sony Ericsson) in Greece, Romania, Bulgaria
* Established/negotiated new G&A vendors contracts for JV in all markets
* Closed down Branch office and set up a Societe Anonyme (legal entity) company in Greece with simultaneous Global SAP customization as per Greek taxation and new processes introduction for smooth transition
* B2B & Web shop solutions development along with Global and local implementations to major 90% of customers in all markets (Vodafone, Germanos, Cosmote, Orange).
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ericsson mobile
- Area Logistics Manager
1998 - 2001
(Hub Office for Greece, Cyprus, Romania, Bulgaria, Albania, Fyrom & Israel)
for GR, CY, RO, BG, AL, FY, IL Lead 4 direct reports in Greece. Responsible for all Supply Chain Operations for all 7 markets
Key achievements:
* Established the Logistics department in Hub office at Athens Greece to support all markets
* Negotiated Global forwarder contract and set up for all markets
* Achieved Forecast & Delivery Accuracy KPIs above 95% for 3 consecutive years
* Designed and implemented Product Distribution restructure in GR, RO, BG, CY
* Participated in Global SAP design project & implemented locally
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ericsson mobile
- Key Account Manager
1995 - 1998
(Hub Office for Greece, Cyprus, Romania, Bulgaria, Albania, Fyrom & Israel)
Responsible for Sales to key customers : Panafon, Telestet, Korassides in Greece, Petrides in Cyprus
Key achievements:
* Increased Sales between 15%-25% year over year for major GR customers : Panafon, Telestet
* Established all Sales processes (including Forecasting) between company and customers
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Elf Oil Group
- Sales & Logistics Coordinator
1991 - 1994
Sales & Logistics Coordinator for Middle East, North Africa, Cyrpus
Responsible for Sales, Forecasting, Logistics
Key achievements:
* Achieved Forecasting accuracy ranging between 90-95% ;
* Increased Sales by 20% for 3 top markets over 2 years period
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ORKEM FAR EAST LTD
- Sales Assistant
1988 - 1991
Responsible for Customers' offers and orders between France, Middle East & Cyprus
