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élodie COURZADET

BANGKOK

En résumé

Mes compétences :
develop business
team player
team building
strong problem solving skills
innovative strategy development
effective crisis management
develop digital marketing
competitors' products analysis
Team Management
Strategy Development
People management
Invoicing
Digital marketing coordination
Business Development

Entreprises

  • Travex - French Department Manager

    2012 - maintenant Destination Management Company: High end tours in South-east Asia for leisure travel (mostly FIT) and MICE (French speaking countries)

    Figures Francophone Department 2013 /2012:: + 100 PNR - + 30% profit - Customer portfolio: + 5
    * Team management: lead a team of 6 members (mentor and train for success according to company protocol) - ensure solvation of
    concerns - guide for performance - support reservation and operations entities
    * Sales and Marketing: establish relations with prospective clients - participate in annual TOP RESA fair in Paris to enhance and
    develop business - explore new commercial opportunities through sales trips - organize FAM Trips with travel agents - work with
    marketing department to coordinate digital marketing (newsletters, website improvement)
    * Production: execute Travex French brochure (programs + tariffs) and work with product department for next generation
    products and feedback on market needs - create independent tailor-made itineraries' for travel agencies and tour-operators -
    foresee hotels' inspections
    * Accounting: coordinate P&L management with accounting department to ensure compliance with payments (daily control of costs -
    follow-up)

  • ASIAJET - Product Manager

    2011 - 2012 Destination Management Company for French market: Tours in South-east Asia for leisure travel (groups + FIT)
    * Production: create itineraries for travel agencies and tour-operators (tailor-made + series) - foresee hotels' inspections ;
    * Marketing: develop digital marketing (newsletters, website improvement, sample promotion Marmara tours in Thailand) ;
    * Sales: set up customers stimulus via daily phone calls

  • HUTTOPIA - Receptionist

    2010 - 2010 Network of campsites in France and Canada specialized in the field of ecotourism
    * Welcome French and international clientele
    * Lead reservation ;
    * Coordinate invoicing and follow-up payments with head department to ensure compliance

Formations

  • IUP Tourisme Et Hôtellerie Institut Jacques Maillot

    Perpignan 2007 - 2009 Master degree Management of Tourism

    International Hotels and Travel Industry

    Training: front desk, F&B, in charge of tours `desk
    Coral Hotel, Bangsaphan, Thailand

  • François Rabelais University

    Tours 2004 - 2007 Bachelors Degree

    Applied Foreign Languages Bachelor (LEA) - Languages for Business and Commerce
    3rd year in exchange at Concordia University, Montreal, Canada

Réseau

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