Mes compétences :
Active Directory
Microsoft Exchange Server
Microsoft Windows Server
Networking
ITIL Foundation V3
Erp
Entreprises
Tally Weijl
- Service Now Administrator
Basel2017 - maintenant- Administrate and develop our Service Now instance
- Project Management
- Process owner / Process Digitalisation
- Business Analyse
TALLY WEIJL
- Assets Manager
Basel2015 - maintenantManaging software and hardware assets for the all company offices worldwide.
Improve the support in the company with implementation of tool (LanDesk), new process
Improve the user work space, to be more productive and efficient.
Tally Weijl Trading AG
- IT Support Engineer
2012 - 2015From 2012 to 2013 Stores Support all arround the world:
- support level 2 and 3
- IT logistics and Asset Management
- IT installation for new opening (Cisco router configuration Vpn, cash desk and networking configuration)
From 2013 until today
Office support level 2 and 3:
- Active directory management
- Exchange server
- Project : implementation of ITIL, Service Now
- Client deployement in all our office ( Warsaw, Paris, Basel, Milan, Morroco etc...)
-Asset management, patch management
- Citrix Xenapp support.
- Security
PC-CLE@NIC
- CEO
2011 - 2013Provide IT service for small and medium company.
Mission:
- server migration
- backup solution
- users training
- network and server installation
- security
Ideal Service
- Multimedia Manager
2010 - 2012To develop this service and manage our multimedia customers.
Trained our customers to the IT technologie and provide also support.
Éducation National
- Head of IT
2007 - 2012Clients deployment
Patch managment (client-server)
Server migration and new architecture implementation (Windows 2000 to 2003)
Users support level 2 and 3
