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Emmanuel BENES

CARRY LE ROUET

En résumé

Mes compétences :
manage the salesman team
manage a customers
contract management
Warehousing
Team Management
SAP SD Sales
SAP LO Logistics
SAP
Oracle
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Logistics
KPI monitoring
Invoicing
Action plan coordination

Entreprises

  • AIRBUS HELICOPTERS - CUSTOMER SUPPORT MANAGER

    2015 - maintenant Role & Responsibilities: Improve the customers' satisfaction.
    Build and present to customers a full dedicated report and associated action plan on all of their support activities.
    Report and coordinate internally the customers' dedicated action plan.
    Promote the company's new services and improvements.
  • AIRBUS HELICOPTERS - CUSTOMER and CONTRACT LOGISTICS MANAGER

    2012 - maintenant Role & Responsibilities: Monitor, coordinate and report the customers' logistics
    activities (warranty, spare parts, repair parts, invoicing, transports...) on technical, financial, contractual and commercial aspects.
    KPI's follow-ups and animation / Plan and lead the customers' visits.
  • Airbus - Customer support manager

    Blagnac 2012 - maintenant
  • AEN - SALESMAN & SALES DIRECTOR

    2009 - 2010 Role & Responsibilities: Develop, organize and manage a customers' portfolio.
    Train, manage the salesman team and set the final commercial conditions.
    Monitor and set the targets; turnover and gross margins accountable.

Formations

  • University Of Victoria (Victoria)

    Victoria 2004 - 2005 MASTERS human motion & technology sciences
  • High School

    Pertuis 1995 - 2000 Sciences high school diploma

    HIGH SCHOOL DIPLOMAS in VAL DE DURANCE HIGH SCHOOL of Pertuis

Réseau

Pas de contact professionnel

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