Mes compétences :
training support
budget management
Microsoft Excel
Conflicts management
Amadeus CRS
Accueil
Altea
Entreprises
Air Antilles Express
- Agent d'escale commercial
POINTE A PITRE2017 - 2018
MARTIMEET
- President and Funder
2016 - maintenant• President and founder www.martimeet.com - (First leisure and friendly platform in Martinique)
500 members - Team of 20 ambassadeur animating the activities
WE SWAP
- Customer service représentative
2015 - 2015
Disney
- Customer service representative
Chessy2014 - 2015• Multilingual Clientele – Create order, refund, claims, track or return products in stock
• Conflicts management –
• Interdepartmental actions (create training support, set up of internal animation with budget management…)
Poundland
- TILL SUPERVISOR
2013 - 2014• Management (team of7 cashers) - Tasks assignment, tills counting, refunding.
• Follow-up of procedures (ex : funds conveyor)
• Manage ATM (opening./closing./counting) –
• Send the net Sales to head office (excel) – Op./clos. store.
LOLA STAFF
- HOSTESS SUPERVISOR
2010 - 2013• High class welcome for exigent clientele (Grosvenor House, JW Marriott, VIP zone of the OLYMPIQUE GAMES of London) – Managing cloakroom (+500 pieces) –
• Commercials animation on trade show (Citroën, L.V.M.H … )
