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Esther CLEMENT

POINTE A PITRE

En résumé

Mes compétences :
training support
budget management
Microsoft Excel
Conflicts management
Amadeus CRS
Accueil
Altea

Entreprises

  • Air Antilles Express - Agent d'escale commercial

    POINTE A PITRE 2017 - 2018
  • MARTIMEET - President and Funder

    2016 - maintenant • President and founder www.martimeet.com - (First leisure and friendly platform in Martinique)
    500 members - Team of 20 ambassadeur animating the activities
  • WE SWAP - Customer service représentative

    2015 - 2015
  • Disney - Customer service representative

    Chessy 2014 - 2015 • Multilingual Clientele – Create order, refund, claims, track or return products in stock
    • Conflicts management –
    • Interdepartmental actions (create training support, set up of internal animation with budget management…)
  • Poundland - TILL SUPERVISOR

    2013 - 2014 • Management (team of7 cashers) - Tasks assignment, tills counting, refunding.
    • Follow-up of procedures (ex : funds conveyor)
    • Manage ATM (opening./closing./counting) –
    • Send the net Sales to head office (excel) – Op./clos. store.
  • LOLA STAFF - HOSTESS SUPERVISOR

    2010 - 2013 • High class welcome for exigent clientele (Grosvenor House, JW Marriott, VIP zone of the OLYMPIQUE GAMES of London) – Managing cloakroom (+500 pieces) –
    • Commercials animation on trade show (Citroën, L.V.M.H … )

Formations

Réseau

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