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Eva ROGGENSTEIN

Massy

En résumé

Seven years of quality experience in a world's leading company of construction and mining equipment highlighted by three years in quality management. Recognised for dedication, work ethic and going the extra mile to get the job done. The quality of my work demonstrates a high level of technical knowledge and expertise. I can deal with uncertainty, quickly adapt to situations. I am good at relating people and I am widely trusted in the organisation. After a year traveling and studying: business, marketing and management, in Australia, I am now looking forward to apply my extensive experience in quality overseas.

Key credentials include:

Team Management
. Managed 26 people. Used coaching, mentoring program, discussion and trust with my collaborators .
. Activity managed through 4 KRA's including several KPI's. Performances followed by dashboards.
. Recognised by my team as a good manager: 96% of leadership obtained during annual survey.

6 Sigma Project Management
. Certified 6 Sigma Green Belt
. Resolved all quality problems according to a Root Cause and Corrective Action analyses.
. Followed quality indicators and hosted monthly quality committees using 6 Sigma methodology.

Quality assurance and control
. Incoming Quality Audit: efficiency improved by 48% in a year, 77% defects detected before assembly.
. Managed 30 international suppliers: 50% decrease of defect numbers on a critical supplier,
. Metrology: 5 CMM, 4 Tri Dimensional Arms, more than 3000 control gages. Investments : 1000k€.
. Quality Management System: ISO 9001 certification


Mes compétences :
Team management
Quality
Chemistry
Welding
Assembly
Six Sigma Green Belt
Metrology
Relationship
Incoming Quality Audit

Entreprises

  • Career break - Back from travelling and studying in Australia

    Massy 2014 - 2015 Studied 5 months in Perth, Australia in Business, Management and Marketing. Travelled the rest of the time around Australia and New Zealand. Discovered a new culture, a new way of life, improved social relations in a foreign country, met people and enjoyed nature and wild animals.
    Worked as a waitress / Kitchen Aid for 4 months.

    Now back from travelling with new skills ready to be implemented in a new professional project! I am actively seeking employment.
  • CATERPILLAR - Quality Supervisor

    Saint-Denis 2011 - 2014 . Supervised a team of quality technicians and executives. Managed the planning activity through individual and collective organisation: 26 people under my supervision,
    . Responsible of Incoming Quality Audit, Metrology, Statistical Process Control and Internal Suppliers Quality (Caterpillar purchased products),
    . Executed annual performance appraisals and gave individual feedback every week to improve the productivity of my team members: KPI's reviewed and defined annually and individually according to 4 KRA's: People, Quality, Velocity and Cost,
    . Developed succession career planning and defined training program, Job Descriptions updated according to the Hay's method.
    . Worked with employees to improve quality practices in their processes through daily coaching, weekly and monthly team meetings
    . Managed the budget of the service, planned the investments, defined and referenced suppliers,
    . Improved reliability of products and customer satisfaction through support of the New Product Introduction program and resolution of metallurgical grief for steel/forgings at supplier or plant levels,
    . Implemented the Idea Generation Process and Corrective and Preventive action processes by clarifying and verifying all ideas with related persons, explained the validation reasons and encouraged all employees to make contributions to achieve zero defect in operations.
  • Caterpillar - Quality Engineer

    Saint-Denis 2008 - 2011 • Served as coordinator between related teams if there were issues or roadblocks during implementing Continuous Quality Improvement projects
    • Was proactive in developing quality related control methodologies and systems
    • Analysed and solved problems occurring during execution
    • Cooperated with engineering personnel on matters regarding Concurrent Product and Process Development, New Product Introduction, engineering changes and deviations, and meeting cost reduction goals
  • Caterpillar - Quality Engineer

    Saint-Denis 2007 - 2007 • Actively supported Internal Quality Certification system through standardization and documentation
    • Provided technical support to operators in machining area by leading quality development and certification processes and providing appropriate quality training.

Formations

  • Central Institute Of Technology

    Perth 2014 - 2015 Certificate IV Business and Management, Perth, WA Australia

    This course gave me the skills to effectively operate in a business role in a wide range of business contexts across different industry sectors. I developped skills in the latest business technologies and solve common business problems. The course was composed of 10 units such as: Administer projects, Promote team effectiveness, Undertake marketing activities, Coordinate implementation of customer
  • Université Grenoble 1 Joseph Fourier

    Grenoble 2006 - 2007 Master 2P

    Validation of Analytical Methods applicable in pharmaceutical or chemistry industries : High Pressure Liquid Chromatography, Gas Chromatography, Spectrophotometry, Capillary Electrophoresis, Scanning Electron Microscopy
    Internal Audit Practising : ISO 9001, 17025 & 14001
    Statistics
  • Université Grenoble 1 Joseph Fourier

    Grenoble 2005 - 2006 Master 1

    • Organic Chemistry
    • Mineral Chemistry
    • Physics Chemistry : crystallography, thermodynamics
    Three months Internship in a geochemistry laboratory in the National Centre of Scientific Research CNRS
    Quality control: Validation of analytical methods on two chemical devices: High Pressure Liquid Chromatography and Capillary Electrophoresis
  • Université Grenoble 1 Joseph Fourier

    Grenoble 2004 - 2005 Licence

    • Organic Chemistry
    • Mineral Chemistry
    • Physics Chemistry : crystallography, thermodynamics
    One month Internship in a crystallography laboratory in the National Centre of Scientific Research CNRS
    Research of crystal with laser property for the non-quadratic linear optic
  • Univesité De Montpellier2

    Montpellier 2001 - 2003 DEUG

    • Chemistry
    • Mechanics
    • Physics
    • Mathematics
    One month Internship in a French construction group EIFFAGE, MAZZA
    Statistics Analyses on several materials coming from mineral quarries and used for road construction

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