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Fabienne MIGUEL RINALDI

Gennevilliers

En résumé

Mes compétences :
Sales Territory
sales support
Inside Sales
Customer Service
Contact Centres > Call Centres
Customer Satisfaction
develop a large Internal
Cascading Style Sheets

Entreprises

  • Fedex Express - Promoted Senior Account Executive

    Gennevilliers 2011 - maintenant move to Toulouse , sales Territory : 31 and 81
    achieve Sales results 107,7% for FY11 Actual
  • Missions & Achievements - Account Executive

    2002 - 2011 Business development , prospection , negociation , presentation and promotion of new products and services to existing and new customers , promotion and training of automated solution
    Work in collaboration with all departement : Operation , Billing , Customs , Inside Sales , Customer
    Service to improve the customer experience , sales territory : 78 South
  • Missions & Achievements - Inside Sales Representative

    2000 - 2002 Development , prospection , negociation by phone
    -Close collaboration and communication with Account Executive to achieve a common goal and business grow , transmission of Sales Lead , in charge of Paris , achieve Sales results 195% FY01
  • Fedex Express - INSIDE SALES REPRESENTATIVE

    Gennevilliers 2000 - 2002 Development, prospection, negociation by phone
    close collaboration and communication with sales ,
  • Missions & Achievements - Call Center Agent

    1996 - 2000 Key entry point for customer's request
    -Pick up , tracking , quotation
    -Opening trace , transmission of sales lead , handle 70 calls per day
  • Fedex Express - CALLCENTER AGENT

    Gennevilliers 1996 - 2000 Action Plan : Assiting peers to embrace change , presentation of the Managing Transition Model
  • Fedex Express - Attachée Commerciale Senior

    Gennevilliers 1996 - maintenant
  • TNT - Customer Relation Service Manager

    1992 - 1993 Missions & Achievements : Mailfast Remail Division of TNT
    In charge of Billing Issues , Order of supplies , direct link with customers and other division of the company , participate to sales meeting
  • TNT - Sales Coordinator

    1991 - 1992 Missions & Achievements : Mailfast remail Division of TNT
    Work in close collaboration with sales manager , preparation of meeting , sales support
    in charge of Global accounts
  • TNT - Inside Sales representative

    1988 - 1991 Missions & Achievements : Mailfast remail Division of TNT
    Schedule appointment for Account Executive , prospection by phone
    follow up of rate proposal , answer to customer's request
  • TNT - TNT FRANCE

    1988 - 1993
  • Missions & Achievements - Account Executive

    1987 - 1988 Sale and promotion of Financial Products , Life Insurance and Saving Plans
    -Prospection and selling only to private individuals customers
  • AGF - ACCOUNT EXECUTIVE

    Puteaux 1987 - 1988 Sale and promotion of Financial products , Life insurance and Savong plans

Formations

Réseau

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