Flore MARIE ISABELLA GEORGINA

Bonjour,
Je suis une personne très motivé quand il s'agit de travailler au sein d'une entreprise qui prime sur un esprit d'équipe.
Comme je suis une personne qui s'exprime en Englais j'èspere que cela ne vous dérange pas que je m'exprime en Englais.


Name:flore Marie Isabella Georgina

Address:rue de l'elan 59

Post Code:1170

Town/City:bruxelles

Region:Brussels

Country:belgium

Telephone:nil

GSM:0488245229

Email:cuteisabella_28@hotmail.com

Date of birth:28/07/1977 (Age: 30)

Gender:Female

Mother Tongue:French and English

Nationality:french
Career Objective

1997-2007- I have been working as a customer service , Initiative and part as a team , proven leadership and customer sevice skills involving customer service process in a face to face environment and on the phone, I am dedicated to maintaining high quality standards.

Candidates Ambitions

Preferred Work Region:Brussels

Preferred Contract Type:Contract duration unspecified


Type of Work:Full Time
Part time

Preferred Industry Sector:Hotels, Restaurants & Catering
Other

Preferred Job Categories:Horecca/ Receptionist
Accommodation, Catering & Tourism / Others


Actual Status:Unemployed


Work Experience

Work Experience:Between 6 and 10 years
Availability:Immediate
21/04/1998 - 31/01/2008Pick & Eat ltd (kfc)
Position in Company:Customer Service , Accounts Clerk


Education

Highest Qualification::Secondary Education (General)

Education:
2005MEF
Highest Qualification:CERTIFICATE OF COMPLETIION
Details:ACCOUNTING LEVEL 2

2005KFC
Highest Qualification:CERTIFIED CUSTOMER SERVICE EXPERT
Details:CUSTOMER SERVICE

2005SKILL TRAIN
Highest Qualification:CERTIFICATE OF ATTENDANCE
Details:WORD & EXCEL 2000 BEGINNERS

2003KFC
Highest Qualification:NAMED A CUSTOMER SERVICE STAR
Details:FROM CUSTOMER CARE TO CUSTOMER BONDING

1998KFC
Highest Qualification:CERTIFICATE OF ELITE ALL STAR EMPLOYEE


Details:ALL STAGES OF THE RESTAURANT TRAINING
Specialized Training:2001-2008-I have been promoted to the Accounting department as an accounts clerk and my duties were to perform daily banking reconciliation and assist in the payment of creditors.
My abilities are Customer
Service Skills,effective communications skills,Fluent in English & French

Language Skills

My knowledge is: Fluent in English and French
Spoken Written Read



My knowledge in Admin & Secretarial

Cash Department (petty cash)
Coordination of Dates
Customer Care
Filing System
Invoice Checking
Typing according to Notes


Financial Skills

Cashier Skills

Finance Administration & AuditingValue
Accounts Payable

Sales
ProductsValue
Services

Sales ApproachValue
Management of Complaints and Reclamation
Servicing existing customers

Mes compétences :
Observation
Sens de l'observation